Hello !!!


Joined
Apr 20, 2021
Messages
4
Country
<img src="/styles/default/custom/flags/it.png" alt="Italy" /> Italy
TomTom Model(s)
Rider 2013/ Rider 550
Ciao a tutti! Sono nuovo in questo forum ma un vecchio utente Tomtom, ma forse passerò a garmin seen all the connection problems with iOS of the rider 550
 
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Arno

Moderator
Joined
Jun 3, 2008
Messages
3,705
Location
Toronto - Pickering, ON
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
930; GO 620; Start 63
Welcome to TomTomForums.

The working language here is English.
Google Translation has become quite good over the years.

Benvenuto in TomTomForums.

La lingua di lavoro qui è l'inglese.
La traduzione di Google è diventata piuttosto buona nel corso degli anni.
 

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,381
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
iOS 13-14 è un problema BT per più dispositivi rispetto al '550'.
Quale versione iOS? iOS 12 funziona correttamente.
 
Joined
Apr 20, 2021
Messages
4
Country
<img src="/styles/default/custom/flags/it.png" alt="Italy" /> Italy
TomTom Model(s)
Rider 2013/ Rider 550
iOS 14.4.2 e iPhone 6s
i can tell you it's a problem for tomtom, because garmin has no problems! personally tested! yet they too have their own GARMIN DRIVE app which performs the same functions as MYDRIVE, never a disconnect!
 

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,381
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
And yet -- if you were running iOS12, you would have no problem.
Something changed in the iOS BT stacks between 12 and 13. Not saying TT shouldn't have sorted this out, but they weren't the only ones that got caught by this. Good that Garmin got it figured out.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,381
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
I don't know. Not a Mac user here.
Perhaps dhn has the contact information for tech support for Italy?
You here, dhn?
 
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