Hello !!!

[Strommino]

Ciao a tutti! Sono nuovo in questo forum ma un vecchio utente Tomtom, ma forse passerò a garmin seen all the connection problems with iOS of the rider 550

 

[Arno]

Welcome to TomTomForums.

The working language here is English.
Google Translation has become quite good over the years.

Benvenuto in TomTomForums.

La lingua di lavoro qui è l'inglese.
La traduzione di Google è diventata piuttosto buona nel corso degli anni.

 

[canderson]

iOS 13-14 è un problema BT per più dispositivi rispetto al '550'.
Quale versione iOS? iOS 12 funziona correttamente.

 

[Strommino]

iOS 14.4.2 e iPhone 6s
i can tell you it's a problem for tomtom, because garmin has no problems! personally tested! yet they too have their own GARMIN DRIVE app which performs the same functions as MYDRIVE, never a disconnect!

 

[canderson]

And yet -- if you were running iOS12, you would have no problem.
Something changed in the iOS BT stacks between 12 and 13. Not saying TT shouldn't have sorted this out, but they weren't the only ones that got caught by this. Good that Garmin got it figured out.

 

[Strommino]

[USER = 11551] @canderson [/ USER] Vorrei chiedere perché non riesco a installare tomtom home sul mio Mac, anche se ho l'ultima versione di Java installata ... .

0 new items by Nino Aiello

photos.app.goo.gl

0 new items by Nino Aiello

photos.app.goo.gl

 

[canderson]

I don't know. Not a Mac user here.
Perhaps dhn has the contact information for tech support for Italy?
You here, dhn?

 

[Arno]

It used to be

Italia
0245281004
lunedì-venerdì: ore 09:00-17:30 CET

but it may be Chat only now. Check at https://help.tomtom.com/hc/it-it