Hard wired Go Superior not charging

[IanMary321]

Hi, as per the title, I have a Go Superior 6" hardwired in my Skoda Scala 2023. The TomTom comes on and goes to sleep as expected when I start and stop the car. The TomTom shows the battery being charged, but it discharges faster than it charges, resulting in a dead battery after a while while driving. The TomTom charges OK from the mains. Does anyone have any suggestions to what the problem is? Thanks.

 

[elton]

You mention hard wired ... is the positive feed taken from the fuse box as an ignition live? Might you have tapped into a live feed that goes to sleep eg interior light.

 

[IanMary321]

Thanks for your suggestion. The feed is from fuse box live ignition, and continues to show "charging" during any journey.

 

[elton]

Well, it was a thought.

 

[Willy875]

Hi
Is your GO powered by the included car charger, or is it plugged into a USB port in the car?

 

[IanMary321]

It's powered using a cable from the fusebox to a mount fitted to a Brodit holder which takes a micro usb connector, so not the usb3 cable which came with the Go.

 

[Willy875]

Is your USB cable plugged into a charger like this?

 

[IanMary321]

No

 

[Willy875]

Connect your GO Superior to the charger that comes in the box.

 

[IanMary321]

Ideally,I would do that, but 12v socket in the Scala is permanently live, and I'm trying to connect the Go via ignition. I may, however, have to revert to that and try to remember to disconnect at the end of each journey.

 

[Willy875]

If the 12V cigarette lighter socket is permanently live, you will have no choice but to unplug the GPS plug or turn off the GPS using the on/off button.

 

[IanMary321]

If the Go is turned off, will it still draw current, possibly flattening the car battery after an extended period? Thanks.

 

[Willy875]

If you turn off the GO, it should no longer drain the battery.

 

[Rudolf on TomTom]

The 12-5V power converter probably isn't providing enough power. Check the power and compare it to the TomTom cigarette lighter-socket.