Hi,
I have had my tomtom over 12 months now and over the last couple of days it has become prolematic. Sometimes the set will not power on at all, other times it will power on and then hangs on the splash screen and then switches off, this sceanrio exists via the in-car charger and also in the pc cradle.
I have used the reset funtion a number of times, this usually leads to being able to power on the device in the cradle but wont whilst in the car, im getting the feeling the software may be corrupt and i do hope thats the case. I backed up my tom tom the other day, but i feel that if it is corrupt then the back up will be tainted also. I read about formatting the tom tom, and doing an explorer back up but i am unsure of what files i should delete etc and would it be the case of just dragging onto the device the latest software release?
I do need to get this resolved quite quickly as i am not comfortable driving without my device, and ideas thoughts would be most welcome in resolving the issue i have...
I have had my tomtom over 12 months now and over the last couple of days it has become prolematic. Sometimes the set will not power on at all, other times it will power on and then hangs on the splash screen and then switches off, this sceanrio exists via the in-car charger and also in the pc cradle.
I have used the reset funtion a number of times, this usually leads to being able to power on the device in the cradle but wont whilst in the car, im getting the feeling the software may be corrupt and i do hope thats the case. I backed up my tom tom the other day, but i feel that if it is corrupt then the back up will be tainted also. I read about formatting the tom tom, and doing an explorer back up but i am unsure of what files i should delete etc and would it be the case of just dragging onto the device the latest software release?
I do need to get this resolved quite quickly as i am not comfortable driving without my device, and ideas thoughts would be most welcome in resolving the issue i have...