GO510 Speech issue

Discussion in 'Technical Support' started by Andy_M, May 30, 2018.

  1. Andy_M

    Andy_M

    Joined:
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    Location:
    Oxford, UK
    TomTom Model(s):
    GO510
    Good morning

    I've had a GO510 for ages now and in the last couple of days the "You will arrive at your destination at" voice has become distorted - sounds a lot like when a DAB radio can't quite get a signal.

    The navigation voices are ok (I tried 2) but the arrival voice isn't accent-specific as far as I can see.

    Any ideas?
    Unit is in a powered cradle, never running off battery and only the arrival announcement is affected
    Nothing different has happened lately, no updates or settings changes etc.
     
    Andy_M, May 30, 2018
    #1
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  2. Andy_M

    dhn Moderator

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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.
     
    dhn, May 30, 2018
    #2
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  3. Andy_M

    Andy_M

    Joined:
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    Location:
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    TomTom Model(s):
    GO510
    Excellent, that sorted it - Many thanks :)
     
    Andy_M, May 30, 2018
    #3
  4. Andy_M

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,667
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    You are welcome.
     
    dhn, May 30, 2018
    #4
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