GO5000 Battery Problem

Joined
Jun 5, 2025
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1
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<img src="/styles/default/custom/flags/nl.png" alt="Netherlands" /> Netherlands
TomTom Model(s)
GO5000
New Dutchy on this forum, having problems after battery misfailure during updates on my GO5000. My system failed during an updatesession and it wouldn't connect to my computer. After replacing the battery it kept telling me: "No cards available" I finally get in contact with a customer service person, but the given solutions do not work. Now I fnally send in a video to show what happens and/or does not happen. Waiting for the answers I found this forum, so I will have a look for all your troubles and solutions;)
 
Here, as you may already know, is the TomTom suggestion for this problem. If it does not work, please tell us where it fails:

 

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