GO 920 poor quality and tech support

[pduytengsu]

I purchased a GO 920 in 2008 and I have sent it once for warranty service for the battery and now after 2 years, my device will not turn on even with the help of TomTom Tech support. Tech Support informed me since my device is out of warranty, they can offer me a $100 discount to purchase a new one. I kinda laugh after he offered me the discount, I asked him, should I expect to replace my device every 2-3 years because you can't repair it, he said "yes".

Time to switch over to Garmin

 

[pianoCM]

I feel your pain and I like your decision, switch to Garmin w/o whining or ranting.
For your record, being offering $100, you are one of the few lucky one and btw, few of us replacing dead battery ourself.