Go 920 finds no Sats

Discussion in 'General TomTom Discussion' started by Ian_B, Apr 3, 2011.

  1. Ian_B

    Ian_B

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    Location:
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    TomTom Model(s):
    TomTom Go920
    Hi Guys,
    Have a Go 920 that's not been in use for a few weeks. On Thursday last week I downloaded the latest GPS Quick fix data and on Friday set out on a two hour drive. Plugged it in and it told me I was in the centre of Landon and it had a poor GPS fix. Switched over to the sat display - no sats and the Yellow and Black disk was not turning.
    Two hours later I'm in Coventry and the situation is unchanged. Reset it, powered down and left it to today, powered it back up and drove home - still no sats.

    Anyone any suggestions?

    Ian_B
     
    Last edited: Apr 3, 2011
    Ian_B, Apr 3, 2011
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  2. Ian_B

    mikealder Moderator

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    If the yellow/ Blue disk isn't spinning on the GPS status screen it would suggest the GPS aerial has packed up, this isn't really something that can be repaired easily - Mike
     
    mikealder, Apr 3, 2011
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  3. Ian_B

    Ian_B

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    Thanks for that,
    Is there any alternative to sending it off to TomTom Service?
    Regards
    Ian_B
     
    Ian_B, Apr 3, 2011
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  4. Ian_B

    canderson Moderator

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    As you happen to live in the UK, yes. There are actually a couple of independent repair services there. Wish we had a few here in the U.S. I haven't looked in some months, so perhaps Mike can steer you to 'who's current' over that way since he's from the UK, too.
     
    canderson, Apr 4, 2011
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  5. Ian_B

    Andy_P Moderator

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    Will I do? :wave:

    There are a few repairers that advertise in the UK, three off the top of my head are:

    SatNavRepairService
    SatNav-Shop Repairs
    FoneFunShop Repairs

    I don't have any personal experience of any of them, but the first two have several mentions on the UK forums from satisfied customers, if you do a search for "repair" in one of them.

    Hope that helps!
    Andy
     
    Andy_P, Apr 6, 2011
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