- Joined
- Nov 24, 2009
- Messages
- 7
Hiya,
I've JUST bought a tomtom one v4, started it up, it worked fine. Connected it to the computer and updated through TTH and ejected. Upon eject the machine will not leave the screen that has a small hard disk looking thing in the bottom left hand corner and a vector type image of the tomtom in the center. Unlike what I've read that others have experienced I don't get the red or white cross. Just this damn screen.
I've done a soft reset, taken the update off the tomtom and computer and put it back on. I've taken TTH off my computer and reinstalled it to see if that was the problem. Nothing.
I looked for how to do a hard reset but everyone refers to a hole on the back of the device which the V4 doesn't have. The other way I have heard of is THROUGH the device, but that would mean I'd have to get past the start up screen, which I cant.
I hope someone else has had experience with this or can tell me how to do a hard reset step by step (manually of course).
Possibly I need to access the memory of the tomtom and delete something directly, but I'm not too sure what.
PLEASE SEE ATTACHED IMAGE OF THE SCREEN
Thanks, hope you have some ideas.
N
I've JUST bought a tomtom one v4, started it up, it worked fine. Connected it to the computer and updated through TTH and ejected. Upon eject the machine will not leave the screen that has a small hard disk looking thing in the bottom left hand corner and a vector type image of the tomtom in the center. Unlike what I've read that others have experienced I don't get the red or white cross. Just this damn screen.
I've done a soft reset, taken the update off the tomtom and computer and put it back on. I've taken TTH off my computer and reinstalled it to see if that was the problem. Nothing.
I looked for how to do a hard reset but everyone refers to a hole on the back of the device which the V4 doesn't have. The other way I have heard of is THROUGH the device, but that would mean I'd have to get past the start up screen, which I cant.
I hope someone else has had experience with this or can tell me how to do a hard reset step by step (manually of course).
Possibly I need to access the memory of the tomtom and delete something directly, but I'm not too sure what.
PLEASE SEE ATTACHED IMAGE OF THE SCREEN
Thanks, hope you have some ideas.
N