Free maps for 1 year

Discussion in 'Maps and Routing' started by magamar, Feb 28, 2009.

  1. magamar

    magamar

    Joined:
    Feb 28, 2009
    Messages:
    1
    Likes Received:
    0
    Location:
    Brazil
    TomTom Model(s):
    GO 920 T
    I bought a TomTom GO 920T and, inside the TomTom box, I found a "Free maps for 1 year" code. I tried to enter the 10-character code that was included on the Maps leaflet in my TomTom GO 920T packaging on the web site www.tomtom.com/1yearmaps, but I receive a message that the promotion code I entered is invalid. Can you help me?
     
    magamar, Feb 28, 2009
    #1
    1. Advertisements

  2. magamar

    gatorguy

    Joined:
    Mar 10, 2008
    Messages:
    1,157
    Likes Received:
    14
    Location:
    Florida
    TomTom Model(s):
    TomTom 930
    The One-Year Free Map promo, at least for the US, was from 2007. It's possible TT is no longer honoring those coupons, but the only way to know is to email TT support for an answer. If you purchased your Tomtom in Brazil, your promo could be completely separate from the one offered back in 2007.
     
    gatorguy, Feb 28, 2009
    #2
    1. Advertisements

  3. magamar

    Mike_sp

    Joined:
    Apr 18, 2008
    Messages:
    9
    Likes Received:
    0
    Last week I had the same experience. I called Tech Support and was directed to fax or e-mail copies of the form with the code and my reciept to them. Within 20 minutes of doing so the new maps were available in TomTom Home. Tech Support is 866-486-6866, then just keep hitting 1 until you get a human.
     
    Mike_sp, Feb 28, 2009
    #3
  4. magamar

    doctormstein1

    Joined:
    Dec 4, 2007
    Messages:
    747
    Likes Received:
    6
    Location:
    Holtsville, NY
    TomTom Model(s):
    2535M Live
    1 yr guarrantee

    i HAD TO MAKE A COPY OF MY PURCHASE AND A COPY OF THIS GUARRANTEE AND EMAIL IT AS AN ATTACHMENT WITH A COVER LETTER REQUESTING THIS UPDATE. HAD NO PROBLEM WITH THEM
     
    doctormstein1, Mar 2, 2009
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.