Hi\r\n\r\nI'm looking for some help with a refurbished Go 530 that I brought a few weeks ago from the TomTom Outlet site in the UK. As I was new to the world of sat navs, a colleague advised me to backup the device, download TomTom Home and download the latest maps when I received it which I did. However I am now experiencing a few issues which my colleague says means the device is faulty but I've heard bad things about TT's customer service so would like to try and fix first.\r\n\r\n1) I downloaded the latest version of maps (eventually) when I received the TT but they are not the latest version. I know parts of Yorkshire reasonably well and whole roads, service stations etc that have been there well over a year are not on my map. Apparantly, I'm in a field! Likewise, a huge roundabout in my local city is not there either - these are not up to date maps! When I try to update now, I have to pay but my colleague, with an older TT, never pays for his updates - why?\r\n\r\n2) Trying to connect the device to the internet, disconnects the network. Suddenly, I am disconnected. Not sure why this is.\r\n\r\n3) I have my TT set to read out instructions but coming up to a roundabout, the voice is out of sync with the screen eg, the screen says 350 yards to the roundabout but the voice says "In 800 yards..."\r\n\r\n4) Lane Assistance does not work well. At roundabouts, I am often pointed to the left lane when I can see I should be in the middle lane. Likewise, roundabout directions are often wrong, saying second exit when I can see I need the third exit.\r\n\r\n5) Annoyingly, the sucker for the windscreen often comes unstuck and feels across the front, sometimes knocking my indicator on. This usually happens 2/3 times a journey and I have tried everything - cleaning the windscreen and sucker but to no avail.\r\n\r\nSo, a fair few points! Can anyone help with these or do I have a faulty device? The TT does get me where I need to be to strange parts of the country but these are frustrating niggles.\r\n\r\nMany thanks for any help.