Eclipse II to Eclipse?

Discussion in 'General TomTom Discussion' started by memiva, Apr 25, 2010.

  1. memiva


    Apr 25, 2010
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    So, my family bought a used car yesterday, which came with an Eclipse (AVN2210p / AVN2227p) TomTom already in it. We have never had or even used a TomTom so I'm not sure if this is normal at all but any help is appreciated.

    So, instead of taking us to the "normal" home screen with the different options, it takes us to a page that says "Select a map:" on the top, left corner, with most of the screen simply saying "No maps found!" And the incorrect time in the upper right corner. We have tried connecting it to TomTom Home and updating it, but it all is still incorrect with no map found. And the real problem is, TomTom website does not have a USA/ Alaska map available for this device, but does for the Eclipse II (AVN4429 / AVN4430).

    I was wondering if it it possible for us to download that map for it, and if it will work, or be a waste of money.
    If not, is there anywhere I can get a map for it, or do we just need to buy a totally new device?

    Thanks for any help!!
    memiva, Apr 25, 2010
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  2. memiva

    dhn Moderator

    Oct 1, 2007
    Likes Received:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    I think you need to call support at 866-486-6866 to get this sorted.
    dhn, Apr 25, 2010
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  3. memiva


    Aug 3, 2007
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    TomTom no longer sells maps or map updates for the AVN2210p. :(
    tflight, Apr 25, 2010
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