downloading new maps on my drive when you have two different models

Discussion in 'Off-Topic' started by otter1, Apr 4, 2016.

  1. otter1

    otter1

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    TomTom Model(s):
    via1515-go2535
    my wife and i have two different tom tom models .to down load maps my drive will only allow one e- mail account. since we only have one account how can i download. they infer if you link accounts the other model will lose its allready loaded maps. Is is fact or fiction?
     
    otter1, Apr 4, 2016
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  2. otter1

    dhn Moderator

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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Not true, exactly. When you connect your second device to MyDriveConnect, you should be able to use (and you will need) a second email account. It doesn't even have to be real, just in the proper format: [email protected]
     
    dhn, Apr 4, 2016
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  3. otter1

    canderson Moderator

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    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    At the present time, TomTom distinguishes between units by the email address you use for each, so as dhn notes, you will want to create a second account with some 'other' email address for the 2nd unit. When you fire up MyDrive, you will want to log in with the email address associated with the unit in question. If you log in with the 'wrong' address vs. the device you have connected, MyDrive Connect will discover this and question what you are about to do, which is fine. It offers you a chance to enter the address associated with the unit that you have connected.

    We have LONG asked that TomTom get away from the requirement for a unique email address for each device, using instead the serial number (which MyDrive Connect knows) to manage accounts . Who knows ... perhaps some day soon they will make that available, but after all of these years, we're still waiting.

    So for now, do as dhn recommends and set up a 2nd account for the 2nd unit, using whatever email address you like. The only requirement is that it hasn't been used by some other owner already.
     
    canderson, Apr 6, 2016
    #3
  4. otter1

    Arno Moderator

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    TomTom Model(s):
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    Easiest would be to use your current eMail address but add a "2" before the "@"symbol.
    Nothing odd to remember except that you are using device #2.
     
    Arno, Apr 6, 2016
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  5. otter1

    PlayerUp

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    That would do it
     
    PlayerUp, Apr 7, 2016
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