Difficulty With Map Download/Install? You Can Start Over.

Status
Not open for further replies.

canderson

Moderator
Joined
Dec 28, 2007
Messages
13,213
Location
Colorado, USA
TomTom Model(s)
GO720, GO740, GO 1535, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, GO Discover, TomTom Bridge
You can use this technique to clear out any prior installation history and start over with a failed/incomplete map download and installation:


Re-downloading a Map for Installation​


To download your map again using MyDrive Connect, you must remove all map files stored on your computer so that the map can be offered again by MyDrive Connect.

Tip : There are 2 stages to download a map; the map first downloads to your computer, and then installs on your device. If your device is connected, installation starts immediately after the download is complete.
  1. If your navigation device is connected to the computer, disconnect it.
  2. Right click the MyDrive Connect icon (
    Image
    or
    Image
    ) in the Windows notification area or Apple menu bar and then select Settings
  3. Select the tab Downloads .
  4. Click Empty download folder .
  5. Click Save settings .
  6. Restart MyDrive Connect:
    1. Click the MyDrive Connect icon (
      Image
      or
      Image
      ) in the Windows notification area or Apple menu bar and then click Quit .
    2. Start MyDrive Connect.
      • Windows : Click Start > All Programs > TomTom > MyDrive Connect .
      • Macintosh : Double-click MyDriveConnect.app in the Applications folder.
  7. Reset your navigation device. For help, see
  8. Connect your navigation device to your computer, then switch on the device. MyDrive Connect offers to download your map again.
 
Status
Not open for further replies.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Staff online

Members online

Latest resources

Forum statistics

Threads
29,156
Messages
197,159
Members
68,213
Latest member
JMS

Latest Threads

Back
Top