Deletion of Favorites on Updating Mapping

Discussion in 'TomTom Home and MyTomTom Software' started by Mel Owen, Jun 11, 2012.

  1. Mel Owen

    Mel Owen

    Joined:
    Jun 11, 2012
    Messages:
    2
    Likes Received:
    0
    Location:
    UK
    TomTom Model(s):
    ONE XL
    Each time I use the TomTom HOME service to updates my maps, the system deletes all of by Favorites (= pre-programmed destinations), requiring me to laboriously input all of them again. Q1: why does TomTom do this? Q2: how can I stop it happening? Q3: is there a fast way in which to re-insert them once again?
     
    Mel Owen, Jun 11, 2012
    #1
    1. Advertisements

  2. Mel Owen

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    23,105
    Likes Received:
    448
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Copy the mapsettings.cfg file from a previously backed up specific map folder to the new map folder (such as UK_andROI) on the unit.
     
    dhn, Jun 11, 2012
    #2
    1. Advertisements

  3. Mel Owen

    Mel Owen

    Joined:
    Jun 11, 2012
    Messages:
    2
    Likes Received:
    0
    Location:
    UK
    TomTom Model(s):
    ONE XL
    Thanks! ... and a suggestion

    Thanks, that worked fine. I'll remember it for the future. May I respectfully suggest that you provide users with the option of achieving this automatically each time they carry out a map update; we generally don't change favorites as often as you provide map updates!
     
    Mel Owen, Jun 11, 2012
    #3
  4. Mel Owen

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    11,111
    Likes Received:
    199
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    We're not related to TomTom, and believe me, we've given them an ear full about this in the past. Devices operating on firmware 9.XXX and above no longer seem to suffer from this problem.
     
    canderson, Jun 11, 2012
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.