Deleting Inbox messages on Carminat TT Live


Joined
Sep 28, 2012
Messages
4
Location
Ireland
TomTom Model(s)
Carminat Live
I recently renewed my Live Services sub but I still have three old messages in my Inbox advising that my sub is about to expire. Anyone know how I can delete these? (Model is Carminat TT Live as fitted in Renault Laguna 2011.)
 
Ad

Advertisements

dhn

Moderator
Joined
Oct 1, 2007
Messages
23,182
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
What 'inbox' are you referring to? Your email?
 
Joined
Sep 28, 2012
Messages
4
Location
Ireland
TomTom Model(s)
Carminat Live
No I wish it was that simple. No, this is an Inbox which is only accessible from the Carminat in the car. There is a menu item *Read Inbox Messages* but no item to enable deletion of same. Any ideas?
 
Joined
Feb 11, 2011
Messages
4,683
Location
London, UK.
TomTom Model(s)
Go520,720,XL Live, Start60,Go940,950,1000,1005,New500,New5000
I don't have a Carminat, but on my ordinary TomToms you go to Main menu / Mobile Phone/ Phone Preferences / Delete and you than get a list of things you can delete. Inbox messages is one of them.
 
Joined
Sep 28, 2012
Messages
4
Location
Ireland
TomTom Model(s)
Carminat Live
Thanks for that but not available on the Carminat. I phoned TT Customer Support and they advise these messages will auto-delete after about a month! I did a Factory Reset and that seems OK for now but not a satisfactory solution. Some type of Firmware Update to add a menu item *Delete Inbox Messages* would be best.
 
Joined
Feb 11, 2011
Messages
4,683
Location
London, UK.
TomTom Model(s)
Go520,720,XL Live, Start60,Go940,950,1000,1005,New500,New5000
Is this ONLY messages from TomTom, or does it also have text messages from your phone?
Not being able to delete those might be VERY embarrassing for some people!
 
Ad

Advertisements

Joined
Sep 28, 2012
Messages
4
Location
Ireland
TomTom Model(s)
Carminat Live
Yes, messages from TomTom only. I renewed my Live Services sub on 26th Sept but my new expiry date is 10th Oct 2013 so they seem to have given me 14 days extra free!:)
 
Ad

Advertisements

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,359
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Last time I renewed my 740 Live, it did the same thing. It's not exactly as though you 'renew' the subscription, they start another one. For that reason, you're still being warned about the old one even though you have the new one in place already. No linkage from old to new. Odd way to do business, but we've grown accustomed to it.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top