Corrupt Smart Media Connect SD


Joined
May 3, 2022
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Smart Media Connect
Hi all - is there a method to restore my Smart Media Connect SD from the TomTom backups on my PC?
The card was not readable and so I formatted it - sigh!
I appreciate that the card is locked to the car/device but would rather restore from a backup than purchase a replacement card if possible?
The backups are located in /appdata/local/daimler/smartmedaiconnect/cache/backups/*/*/TomTom.000 etc.

Many thanks.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,652
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Much will depend upon what and where any keyed information was stored on the card - perhaps not in a formattable area.
Have you gone here and tried to reload the firmware?
 
Joined
May 3, 2022
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Smart Media Connect
Hi canderson, yes, thanks. The latest version is installed on my PC. There's no route from the software to reinstall the maps or repair the card tho. In settings, it shows the backup location, connections, downloads etc but useless from the point of restoring the damaged card. What I have are (I assume) good backups that cannot be restored - lol Of course I failed to mention that SMC doesn't see the card anymore 'cos it cannot be mounted.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,652
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
I am assuming that it's normally possible to update the firmware using the supplied PC software and downloaded firmware file? I suppose it's possible that the software won't cooperate if it doesn't recognize a familiar card. Is that the issue?

Without mentioning that you formatted the card, you might contact the folks below, note that the card doesn't seem to be functioning now, and ask them how to obtain a proper replacement without paying full boat for it.
Once past the 'bot', you should be able to chat with a live human who may be able to assist.

Out of curiosity, what kind of warranty does this kit come with?
 

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