Corrupt Smart Media Connect SD

[penlanone]

Hi all - is there a method to restore my Smart Media Connect SD from the TomTom backups on my PC?
The card was not readable and so I formatted it - sigh!
I appreciate that the card is locked to the car/device but would rather restore from a backup than purchase a replacement card if possible?
The backups are located in /appdata/local/daimler/smartmedaiconnect/cache/backups/*/*/TomTom.000 etc.

Many thanks.

 

[canderson]

Much will depend upon what and where any keyed information was stored on the card - perhaps not in a formattable area.
Have you gone here and tried to reload the firmware?

Updating the map of your in-dash navigation device

The steps for installing a new map or map version on your built-in navigation device can vary depending on which device you have. If you are unsure of which device you have, consult the documentati...

www.tomtom.com

 

[penlanone]

Hi canderson, yes, thanks. The latest version is installed on my PC. There's no route from the software to reinstall the maps or repair the card tho. In settings, it shows the backup location, connections, downloads etc but useless from the point of restoring the damaged card. What I have are (I assume) good backups that cannot be restored - lol Of course I failed to mention that SMC doesn't see the card anymore 'cos it cannot be mounted.

 

[canderson]

I am assuming that it's normally possible to update the firmware using the supplied PC software and downloaded firmware file? I suppose it's possible that the software won't cooperate if it doesn't recognize a familiar card. Is that the issue?

Without mentioning that you formatted the card, you might contact the folks below, note that the card doesn't seem to be functioning now, and ask them how to obtain a proper replacement without paying full boat for it.

How to contact TomTom support

Visit our Support Site or browse through our Support Videos and User Manuals for quick answers from specific troubleshooting steps to general information on TomTom devices and services. To ge...

help.tomtom.com

Once past the 'bot', you should be able to chat with a live human who may be able to assist.

Out of curiosity, what kind of warranty does this kit come with?

 

[Marcosperez628]

Por favor amigo, me ocurrió lo mismo... Como lo solucionaste? Me estoy volviendo loco

Please friend, the same thing happened to me... How did you solve it? I'm going crazy

 

[penlanone]

Nothing could fix the problem
In the end, I purchased a new card from these brilliant people: https://euronavmaps.com/en/

 

[Willy875]

In my opinion, only Tomtom customer service can help you is to assign you a card.