Connection Problems

Joined
Oct 27, 2009
Messages
43
Location
St Neots, UK
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
GO 5100 World
I have a TT 5100 and I am using the latest version of MyDrive Connecr.

When I connect the TT 5100 to the laptop using a USB lead and run MyDruve Connect the TT the screen on the 5100 tells me that it is connected to the computer and that I should use MyDrive Connect to manage my device and maps. However the software on the laptop, MyDrive Connect ties to connect to the device but fails to do so.

Under Control Panel/Network Devices I am told that the tomtom is working OK.

I have tried several different usb leads and all produce that same result.

Before I updated the MtDrive Connect it used to work OK!!!
 
In particular, it seems AV/Firewall software on Windows 10 can be pretty aggressive.
Any change to AV or firewall settings since previous install of MyDrive?
We've found that installing MyDrive with AV and firewall shut down may help, then restore operation of AV and firewall after install.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Members online

No members online now.

Latest resources

Forum statistics

Threads
28,825
Messages
194,361
Members
67,758
Latest member
J0ey2024

Latest Threads

Back
Top