Cntact a real person at TomTom

[skull66]

Does anyone have a phone number for UK customer services? I paid for premium services and it has not been delivered, tried cancellation in the chat bot and it just goes in a never ending loo[p until I disappear up my own jacksie!

 

[Willy875]

No more phone.
When you are on the chatbot, office time, type contact, an agent should answer you.

When purchasing the premium service, did you check your contact email address?


For GO Discover, this is the service you purchased. https://www.tomtom.com/en_gb/navigation/maps-services/premium-services/

 

[AJS]

My live traffic info isn't working - trying to contact TomTom support is a joke. A 2 minute conversation would resolve issue. Instead I'm going around in circles. TomTom Go 6200

 

[AJS]

Does anyone have a phone number for UK customer services? I paid for premium services and it has not been delivered, tried cancellation in the chat bot and it just goes in a never ending loo[p until I disappear up my own jacksie!

Traffic info should be free ongoing with a Go6200

 

[Willy875]

@AJS
To receive real-time traffic information on a GO 6200, you need to connect your phone to your GPS, either via Bluetooth or Wi-Fi.