can't connect to tomtom home but tomtom is connected via usb an is recognized by comp

Discussion in 'TomTom Home and MyTomTom Software' started by dermoritz, Mar 27, 2008.

  1. dermoritz

    dermoritz

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    i just installed tomtom home to update the tomtom software. first i connected the tomtom with usb and the computer recognized it as a new mass storage. but the tomtom home software (newest version) doesn't recognize the tomtom - i can't do anything with it :-(.

    any suggestions?

    edit: there isn't a "Do you want to connect to Computer?" question at connecting the tomtom.
     
    dermoritz, Mar 27, 2008
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  2. dermoritz

    dhn Moderator

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    Try this page at TomTom for a possible solution:
    http://www.tomtom.com/support/category.php?ID=1&Language=1&query=usb+1&FID=7375
     
    dhn, Mar 27, 2008
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  3. dermoritz

    BOARDBOY

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    Have you tried re-installing home? If that doesn't sort it try finding a copy of the prevoius version. There is a link to previous versions here somwhere.


    Boardboy
     
    BOARDBOY, Mar 27, 2008
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  4. dermoritz

    dermoritz

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    thx, installing an old version of tom tom home worked. it could be downloaded at the same site where to find the new version. it's the right side link for navigator 6 and rider.
     
    dermoritz, Mar 27, 2008
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  5. dermoritz

    BOARDBOY

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    Glad you got it sorted.

    Boardboy
     
    BOARDBOY, Mar 27, 2008
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