Cannot copy glgps

Discussion in 'Technical Support' started by guangjun, Feb 22, 2012.

  1. guangjun

    guangjun

    Joined:
    Feb 22, 2012
    Messages:
    6
    Likes Received:
    0
    Location:
    Canada
    TomTom Model(s):
    XL IQ Routes
    Hi,

    I have a Tomtom XL IQ Routes. I bought a new map yestoday and tried to make a update without success. And finally, I try to do a backup with explorer (my first backup), it said Cannot copy glgps, the file or the directory is corrupted or unreadable.

    But I backuped all other files by following the backup instruction. What can I do now?

    The machine doesn't boot right now.

    What can I do?

    Thank you.

    Guangjun
     
    guangjun, Feb 22, 2012
    #1
    1. Advertisements

  2. guangjun

    guangjun

    Joined:
    Feb 22, 2012
    Messages:
    6
    Likes Received:
    0
    Location:
    Canada
    TomTom Model(s):
    XL IQ Routes
    Never mind. The update was successful a couple of minutes ago. I'm doing a full backup now.
     
    guangjun, Feb 22, 2012
    #2
    1. Advertisements

  3. guangjun

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,113
    Likes Received:
    140
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Let us know if that glgps file backs up. It's important to the operation of your unit. It comes from the "bin" folder. However, it's something that can be readily replaced if necessary.
     
    canderson, Feb 22, 2012
    #3
  4. guangjun

    guangjun

    Joined:
    Feb 22, 2012
    Messages:
    6
    Likes Received:
    0
    Location:
    Canada
    TomTom Model(s):
    XL IQ Routes
    Another problem with the last backup. Cannot copy MapServerPatch: The file or directory is corrupted or unreadable.

    What to do?

    :mad:
     
    guangjun, Feb 22, 2012
    #4
  5. guangjun

    guangjun

    Joined:
    Feb 22, 2012
    Messages:
    6
    Likes Received:
    0
    Location:
    Canada
    TomTom Model(s):
    XL IQ Routes
    The glgps came back with the success of update. But the full backup failed with the file MapServerPath. Is the memory card damaged?
     
    guangjun, Feb 22, 2012
    #5
  6. guangjun

    guangjun

    Joined:
    Feb 22, 2012
    Messages:
    6
    Likes Received:
    0
    Location:
    Canada
    TomTom Model(s):
    XL IQ Routes
    When I reconnect to the PC, I got the following error:

    ERROR: HomeBase/IO: Error reading file: K:\USA_Canada_and_Mexico_P\MapServerPatch.dat
    @ .\portable\cfile.cpp(1944)
    00000570
    in .\portable\cfile.cpp:1944
    Stack:
    0. chrome://tthome/content/logic/errorListener.js:16
    error(e);
    1. chrome://tthome/content/logic/util.js:383
    func();

    Time: Wed, 22 Feb 2012 04:12:35 GMT
     
    guangjun, Feb 22, 2012
    #6
  7. guangjun

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,113
    Likes Received:
    140
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Can't say this sounds very good. Things seem to be just randomly becoming impossible to read. You don't have a 'memory card' in your unit - wish that you could install one in the event that your internal memory really is going bad, but there's no card slot on an XL IQRoutes, either.

    There's some chance that your cable is causing the problem, or that your USB is getting flaky on your PC. Or ...

    By any chance are you trying to do all of this over a wireless connection?

    If you're not working wireless, by any chance to you have a different USB cable, and further, is this a desktop? If so, try a rear USB port instead of front. Then attempt the full copy again, but this time to a different location on your PC (in case we're also seeing any file corruption, we get two chances). Most important is your USA_Canada_and_Mexico_P folder from your unit. One clean copy of that and we can manage almost anything that isn't dead hardware. Don't fuss over the MapServerPatch.dat file. That's only the MapShare data... but on the whole, it's the most important folder on your unit!
     
    canderson, Feb 22, 2012
    #7
  8. guangjun

    guangjun

    Joined:
    Feb 22, 2012
    Messages:
    6
    Likes Received:
    0
    Location:
    Canada
    TomTom Model(s):
    XL IQ Routes
    I don't use wireless between tomtom and pc.
    Yes, it's desktop.
    Yes, I tried with another USB cable.
    Yes, I tried with rear USB port.
    I tried with 3 different PC.
    I still can't copy MapServerPatch.dat

    I can't update the Map as long as I have a problem with the internal memory.

    Is it safe to just delete the file if possible? Never tried yet.
     
    guangjun, Feb 22, 2012
    #8
  9. guangjun

    mvl Moderator

    Joined:
    Dec 19, 2008
    Messages:
    5,432
    Likes Received:
    60
    Location:
    Boston, MA, USA
    TomTom Model(s):
    GO 2535 LIVE, GO 1535 LIVE, GO 740 LIVE, Go 930
    mvl, Feb 23, 2012
    #9
  10. guangjun

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,113
    Likes Received:
    140
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    If it comes to that, definitely. As I noted earlier "Don't fuss over the MapServerPatch.dat file. That's only the MapShare data." My concern is that it's just the latest of several files that have become unreadable at one point or another, and if your backup is like most, it STOPS when it finds a file it can't handle, so none of the files after that are copied. If MapServerPatch.dat happens to be the ONLY problem file at the moment, then yes, nuke it. You'll get new MapShare info to replace it later.
     
    canderson, Feb 23, 2012
    #10
    1. Advertisements

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads
  1. vladman

    Copy Favorites from Navigator 5 to TT1 (new edition)?

    vladman, Aug 18, 2007, in forum: General TomTom Discussion
    Replies:
    2
    Views:
    969
    vladman
    Aug 18, 2007
  2. Paidnfull

    Copy maps from another device????

    Paidnfull, Sep 18, 2007, in forum: Maps and Routing
    Replies:
    8
    Views:
    6,621
    Pedro2NR
    Sep 24, 2007
  3. robvann

    How to save a copy of newly added POI's?

    robvann, Nov 3, 2007, in forum: System Configuration and Customization
    Replies:
    1
    Views:
    830
    micp879
    Nov 3, 2007
  4. philipe

    copy poi.dat from ttone to go 510

    philipe, Dec 2, 2007, in forum: System Configuration and Customization
    Replies:
    1
    Views:
    745
    46jimbo
    Dec 2, 2007
  5. vanack

    TT910 Copy Phonebook

    vanack, Dec 22, 2007, in forum: Bluetooth/Phone Connectivity
    Replies:
    6
    Views:
    1,492
    vanack
    Dec 23, 2007
  6. groversdad

    Can I copy maps from CD to my PC?

    groversdad, Feb 24, 2008, in forum: Maps and Routing
    Replies:
    4
    Views:
    783
    The Spook
    Feb 24, 2008
  7. bratsantom

    cannot copy new map to one xl

    bratsantom, Mar 13, 2010, in forum: Maps and Routing
    Replies:
    8
    Views:
    2,808
    canderson
    Mar 16, 2010
  8. papa@camusofamily.com

    Red X but cannot delete or copy files from XL

    papa@camusofamily.com, Mar 26, 2012, in forum: Technical Support
    Replies:
    10
    Views:
    2,465
    papa@camusofamily.com
    Mar 27, 2012
Loading...