I asked my Suzuki Dealer in KENT (UK) to wire in the lead for the Rider 2nd Edition Bike Dock, they did that ok (I think), but some idiot there instead of checking the shape/key of the connector plug, which is keyed to prevent it being inserted they wrong way into the Bike Dock, they instead just forced it together 180 degrees around the wrong way.
Took a lot of force to get the conector plug off the Bike Dock, but by then I had riden 30miles home with the Rider 2 on its Bike Dock.
The pins do not appear to be bent, however the Rider is not charging when on the Bike Dock with the engine running.
It does still charge ok from the mains adaptor at home, so all is not lost completely. I am just annoyed with the Suzuki Main Dealers servicing department (they ONLY sell and service Suzuki cars and bikes) for their blatent mistake of forcing the connector plug in the wrong way around.
What is likely to be wrong?
Does the Bike Dock have any circuitry within it that may have been damaged by wrong polarity from the plug connector being forced in the wrong way round?
Or could thr Rider unit itself have been damaged from wrong polarity?
Took a lot of force to get the conector plug off the Bike Dock, but by then I had riden 30miles home with the Rider 2 on its Bike Dock.
The pins do not appear to be bent, however the Rider is not charging when on the Bike Dock with the engine running.
It does still charge ok from the mains adaptor at home, so all is not lost completely. I am just annoyed with the Suzuki Main Dealers servicing department (they ONLY sell and service Suzuki cars and bikes) for their blatent mistake of forcing the connector plug in the wrong way around.
What is likely to be wrong?
Does the Bike Dock have any circuitry within it that may have been damaged by wrong polarity from the plug connector being forced in the wrong way round?
Or could thr Rider unit itself have been damaged from wrong polarity?
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