Can not pick Street or poi anymore?


Joined
Oct 8, 2007
Messages
16
Location
Wisconsin
TomTom Model(s)
tomtom 720
When I try to pick address I can put on City then when it get to the street it says" "One moment please" I've tried a reset and on luck I've also tried using the internal memory and thru a sd card. I get the same thing. I?ve also hook it up to Home and nothing.
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,158
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
Since you've tried the pin reset without success.......

Various options to try:
1. After backing up the unit's contents using Explorer, not Home, remove the loose files from the unit's root but NO folders and reinstall the firmware.

2. If that doesn't work .... you could try the Clear Flash tool found here:
http://www.tomtom.com/support/index.php?FID=6211&Lid=4&nostat=1

3. If that doesn't work, you could try the option to 'restore to factory settings'. You WILL have to redo many personal settings after this option.

4. If that doesn't work..........you could remove the map entirely and restore from a backup.
 
Joined
Oct 8, 2007
Messages
16
Location
Wisconsin
TomTom Model(s)
tomtom 720
5 th option go back to Best Buy and said darn it, it does not work right and hopefully they will replace it like they did before for me. I bought there main. plan.... now I wonder if they let me replace it should I upgrade to the new 930? Me wife is going over to The netherlands in Nov. and asked me about using it there.
 
Joined
Oct 8, 2007
Messages
16
Location
Wisconsin
TomTom Model(s)
tomtom 720
Will I went in and did it I now have the Go 930 and it only costed me $40 more then give me full price what I paid for the 720 last year ($450) and give me the 930 for $490. So win win for me considering I was going to buy the European maps which run around $100.
 
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Joined
Sep 20, 2008
Messages
1,018
Location
Tampa, FL USA
TomTom Model(s)
GO 720
Will I went in and did it I now have the Go 930 and it only costed me $40 more then give me full price what I paid for the 720 last year ($450) and give me the 930 for $490. So win win for me considering I was going to buy the European maps which run around $100.
WOW, the 720 cost that much at one point?
 

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