7.221/7.481 Annoyance - Need help!

Discussion in 'General TomTom Discussion' started by mkmark, May 12, 2008.

  1. mkmark

    mkmark

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    TomTom Model(s):
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    Hello - New to post, but I've been lurking here since I got my Go 920 in December. Anyhow, I have the same issue most people experienced when updating from 7.221 to 7.480 where the voice recognition disappeared. I did the 7.481 update hoping that would help, but it didn't at all. So I called TomTom, and they told me it was an application problem and sent me a zip file they told me to extract to the root directory.

    So now my 920 reports itself as application version 7.221 when I check on the unit itself, and I have the icons back in "Navigate To > Address" for spoken adress and spoken address (dialogue). Problem is, though, that voice recognition is still busted. The lips/microphone icon is greyed out when I choose spoken address or spoken address (dialogue).

    Just for the heck of it, I checked back in Home to see what version of the application Home is reporting. The Home application thinks 7.481 is on there.

    Is it possible that the zip file I got from TomTom support that was supposed to downgrade me to 7.221 didn't contain all of the files I needed to truly be 7.221? I just want voice recognition to work! I'm thinking maybe I have some hybrid 7.221/7.481 that still has broken voice recognition.

    Any help is appreciated. I hope you are able to follow my train of thought here!
     
    mkmark, May 12, 2008
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  2. mkmark

    F22

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    F22, May 13, 2008
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    1 person likes this.
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  3. mkmark

    mkmark

    Joined:
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    Location:
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    Thanks! I was able to install 7.221 via Home. Unfortunately, no change. The icons are there for speech input, but all I get is a greyed out lips icon and it won't listen for any speech.

    So frustrating. Any other ideas? It just sucks because it hasn't worked right for like 75% of the time that I've owned it so far.
     
    mkmark, May 14, 2008
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