550 Rider Premium New UK

[Reido]

Hi Team I've purchased a new TT Rider 550 Premium via Ebay Uk supplier and its in in freight holding facility in UK , i'm trying to air freight it to NZ which is ok if i can supply the SDS Safety Data Sheet or MSDS Material safety Data Sheet
I've tried the retailer and they haven't helped with their supplier and suggested contact TT which wasn't responded to.
Suggestions ?

 

[Willy875]

Hi
I think this document is for customs and in my opinion only Tomtom can provide the Safety Data Sheet (SDS) or Material Safety Data Sheet (MSDS).

 

[Leebroath]

I have never heard of that before in UK, must be because it's going to OZ

When I sent the Tomtom Camper Max from UK to NL there was no need for an SDS, presumably because the battery is so low mAh there is no need.

 

[Bloodboy]

There is a customer service number for NZ they may be able to help
Customer support contact (Australia and New Zealand)
Australia: 1300 135 604
New Zealand: 0800 450 973
There is some other possibly useful info in the user manual

 

[Willy875]

I have never heard of that before in UK, must be because it's going to OZ

When I sent the Tomtom Camper Max from UK to NL there was no need for an SDS, presumably because the battery is so low mAh there is no need.

It depends if it is before January 2020 or after.

There is a customer service number for NZ they may be able to help
Customer support contact (Australia and New Zealand)
Australia: 1300 135 604
New Zealand: 0800 450 973
There is some other possibly useful info in the user manual

If it is the Tomtom customer service number, it is currently no longer possible to contact Tomtom by phone.