1005 Camper not starting

Discussion in 'Technical Support' started by cperry, Apr 3, 2019.

  1. cperry

    cperry

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    TomTom Model(s):
    1005 Camper
    My 1005 Camper is about 6 years old and has worked perfectly for all that time.

    Just yesterday it won't switch on, just keeps cycling the TOMTOM boot screen.

    I've done the reset where you wait for the black screen with white writing, press button three times then plug it in but it still wont' work.

    Any other suggestions?
     
    Last edited: Apr 3, 2019
    cperry, Apr 3, 2019
    #1
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  2. cperry

    dhn Moderator

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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Support maybe:

    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    Also, try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.
     
    dhn, Apr 3, 2019
    #2
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  3. cperry

    cperry

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    TomTom Model(s):
    1005 Camper
    Tried the drum reset, no good.

    I’ll try the telephone number tomorrow but the website says they no longer offer support on the 1005
     
    cperry, Apr 3, 2019
    #3
  4. cperry

    dhn Moderator

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    Location:
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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    When you call, do NOT provide a model when prompted in order for a live agent to respond.
     
    dhn, Apr 3, 2019
    #4
  5. cperry

    cperry

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    TomTom Model(s):
    1005 Camper
    Thanks for that.

    Reading down the rest of this forum, it looks like this is a common issue.
     
    cperry, Apr 3, 2019
    #5
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