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  1. rodelgk replied to the thread Tom Tom VIA 620 cuts out after a few minutes..

    I had it in the house overnight, then put it in the car this morning and it went to menu within about 3 minutes.

    Oct 23, 2017 at 10:36 AM
  2. canderson replied to the thread Screen Stuck.

    No to all of those ideas. Your TomTom device does not support an external video input. Curious: What in the world were you trying to...

    Oct 22, 2017 at 8:38 PM
  3. canderson replied to the thread Tom Tom VIA 620 cuts out after a few minutes..

    Your Aus Via 620 is what we called the Via 1605 here in NAM. I haven't experienced your problem on my own 1605 (yet), but phantom...

    Oct 22, 2017 at 8:34 PM
  4. petermvnelson VIA 1505TM »

    Oct 21, 2017 at 5:35 PM
  5. rodelgk replied to the thread Tom Tom VIA 620 cuts out after a few minutes..

    I celebrated a bit soon, when I went out today it displayed the main menu then cycled through other screens while still giving the...

    Oct 21, 2017 at 12:44 PM
  6. Y.Y. replied to the thread Screen Stuck.

    Sorry but I couldn't locate but to borrow this thread to post the question that I have. I have an old model 4E52 (probably VIA230 or...

    Oct 21, 2017 at 5:12 AM
  7. rodelgk replied to the thread Tom Tom VIA 620 cuts out after a few minutes..

    Thanks dhn, I did this as well as a recommendation from Canderson who replied to oldjono who had a similar problem, shown below. I went...

    Oct 20, 2017 at 11:20 AM
  8. dhn replied to the thread Bluetooth Connection Problems.

    Others are complaining about OS 11 and connectivity problems with their devices. See what support can suggest: 877-757-7137 Monday -...

    Oct 19, 2017 at 3:15 PM
  9. dhn replied to the thread Tom Tom VIA 620 cuts out after a few minutes..

    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

    Oct 19, 2017 at 3:13 PM
  10. Radamanthus replied to the thread Bluetooth Connection Problems.

    Just to connect to the hands free calling in my vehicle. I did notice that the problem seemed to appear after updating to OS 11 on my...

    Oct 19, 2017 at 2:27 PM
  11. rodelgk replied to the thread Tom Tom VIA 620 cuts out after a few minutes..

    No I use the charger from the Tom Tom

    Oct 19, 2017 at 2:02 PM
  12. dhn replied to the thread Tom Tom VIA 620 cuts out after a few minutes..

    Are you charging from a usb port in your car? If so, don't. Use the car charger supplied with the model. A usb port provides...

    Oct 19, 2017 at 10:37 AM
  13. rodelgk posted a new thread.

    Tom Tom VIA 620 cuts out after a few minutes.

    It cuts out and goes to the main menu, when I press Done again it again runs for a few minutes. The battery seems OK as when fully...

    Forum: Technical Support

    Oct 19, 2017 at 9:01 AM
  14. canderson replied to the thread Bluetooth Connection Problems.

    Curious -- are you using Bluetooth on your phone for any other purposes besides the MyDrive connection?

    Oct 19, 2017 at 7:16 AM
  15. Radamanthus posted a new thread.

    Bluetooth Connection Problems

    Recently, my TomTom Go 600 has had problems maintaining a bluetooth connection with my IPhone. As a result, I am unable to log into...

    Forum: Technical Support

    Oct 19, 2017 at 5:35 AM
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