I got a TomTom XL 340 IQ Routes Edition and cannot find the Product Code for it anywhere. I think it is supposed to be 15 digits/letters.

Under HELP/System Information in TomTom Home, I get a 10 digit alphanumeric Device Code and a 12 digit alphanumeric Serial Number, neither work for registering the unit.

On MYTOMTOM the My Tom Tom device option is not available.

The unit seems to work OK, but the USE MY ACTIVATION CODE feature shows a partial faded code and is also un-useable since I cannot read the code to enter it.

My first impression of the TomTom unit and "processes" is not a very good one.

 

You don't need a product code as all map activation is carried out via the TomTom Home application, for device registration all Home will want is an e-mail address and the rest is automatic through Home - Mike

__________________
950, 940, 930, 720, One Third Edition, One XL, XL IQ Live and a dead 910 as well as PDA based software and an iFone 3G & 3GS

 

The "activation code" feature in HOME is more like a coupon code. You can buy things like fuel and maps in certain stores. You get a scratch card with a code that you type into the activation code section in home.

As Mike mentioned, you can buy everything directly via home. On rare occasion (eg: clearance) those store cards are cheaper, but it's really rare.

__________________
Current Tomtoms:

GO 740 app 9.054 (weekdays)
Map North America 2GB 850 + full POI + map subscription
+ LIVE services

GO 930 app 8.302 (weekends)
Map North America 850 + map subscription
Map WCE_2GB 825
+ PLUS traffic + Fuel prices + free safety cameras

HOME 2.7.4.1962 - WinXPproSP3

Prior Tomtoms:
Go 720, Go 510, One Limited Edition, One 2nd edition (all sold)

 

Hi got a old TOM TOM ONE Just brought a new TOM TOM XL IQ EUROPE and have been tring to register it to get a £10 gift from tom tom but it wont let me keeps saying there's already an account in that name & email address,
tried changing name & password but still the same, any help please

 

Use a different e-mail address to register the new device, if you re-use an old one allocated to another TomTom you will have nothing but trouble, I don't even use active e-mail addresses for the devices anymore I simply make them up, as long as its in the e-mail format the server will accept it "armarchant@ntlworld.com" would be perfectly acceptable to the server - Mike

__________________
950, 940, 930, 720, One Third Edition, One XL, XL IQ Live and a dead 910 as well as PDA based software and an iFone 3G & 3GS