Twice now my tomtom has mysteriously turned on by itself. It first happened last week. I just happen to look over where my tomtom was sitting on my counter and it was on. Now, just a couple minutes ago, it happened to be sitting on the table next to me and I saw it turn on out of the corner of my eye.
What is going on? Is my tomtom possessed or has anyone else had this problem?

 

This does occasionally happen. I have both a 920 and a 930. I've seen it happen with the 920 once or twice, but the 930 does it every day and has been a major problem when I've left it in the car and come back to find the device dead from a depleted battery. I'm going to see if I can get the 930 replaced.
John

 

Hi, I'm really glad I found this forum. I have a TomTom GO520T which has turned itself on whilst stored in it's case and connected via bluetooth to my mobile phone.
It really spooked me.
I sent an email to TomTom customer services. They told me that this was not possible and that the TomTom had a 'sensitive switch' whilst in a protective case. Uhh???? ....What a load of trash!
I'm sorry that you also have a problem but at least it's a relief to know that I'm not on my own and that maybe our TomToms are not posessed after all.

 

Check your powersaver settings. You might have it set for the screen to turn off when it's not in use.

 

Are you running the latest application version 8.010 ?

If so, that may be your problem.

My 930 acted up AFTER updating from 8.002 to 8.010 !

I reinstalled my original application and my 930 runs perfect !



PSJ aka Marc

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I have a TomTom One 3rd edition that I bought in June. After I found it on in the middle of the night twice, I emailed TomTom and they told me to do an update.

I did and I just came home and found it on again. It is sitting on a shelf where nothing could touch the on switch.

 

I have the exactly same problem with my TomTom ONE 3rd ed. At first I thought I accidentally pushed the power button, but now that it has happened a few times and that I have come across this forum, I am convinced there is a problem. At least I am glad it seems to be a software rathern than a "hardware" problem . I hope TomTom fixes this very soon.

 

Well, my experience was even freakier. I had just finished watching a horror movie. I turn off all the lights, and then, all of the sudden, tommy turns on. This, of course, spooked me, but when I went to shut it off, tommy blurts out "Exit Right Ahead!" I look to my right-- that's where my front door is-- and I seriously thought about throwing the door open and booking it out of there.

 

Can you clear route? If so, do it. You shouldn't have to but for some it seems to help the turn on problem.

 

I've got both a 920 and a 930. The 920 turns on by itself about once or twice a week, sometimes more, the 930 occasionaly won't turn on at all without using the reset button depending on how often I've used it. We always clear the route before turning them off and I've used that clear flash tool on both of them a few times. I'm just attributing it to flakey software and putting up with it for now.
John