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TomTom iPhone & Navigator iPhone and Navigator 5, 6 & 7 Discussion


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iOS4 + 1.4 Upgrade = no GPS fix on iPhone 3G
 
 
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06-29-2010, 11:07 AM
 
Upgraded to iOS4 and noticed program was crashing. Then upgraded to TomTom1.4 and now program doesn't crash but can't get a GPS fix. Tried car tool kit to see if that would get GPS fix and no go. I checked some forums in Spain and I'm not the only one experiencing this problem with the 3G. Assuming TomTom looking into this problem?
 
 
 
 
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06-29-2010, 12:24 PM
 
I haven't heard this, but I did hear problems with iOS4. The solution on updating was not to restore from a backup but to setup as a new phone. Not sure if this will help but you can try it out.
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06-29-2010, 12:24 PM
 
Hi...have the same problem on my 3gs...after updating my iphone to ios4 and tomtom to V 1.4 i cant get a fix..tried mine in the car kit with the tomtom car kit tool app and there it look like it finds satelites perfectly but it still cant get a fix when i turn on the map and tries to navigate...
 
 
 
 
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06-29-2010, 12:29 PM
 
Does the GPS work with the maps.app?
I wonder if it is a iOS problem or TomTom app problem.
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06-29-2010, 12:45 PM
 
Nope...dosent work with the map app......talked to tomtom and they cant give me any time when the problem could be solved........at least i got to use my app and car kit for one week before it stopped working..*S*
 
 
 
 
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06-29-2010, 04:16 PM
 
Google maps also does not have the ability to find a GPS signal. I unfortunately dont have the car kit but the car kit tool (app) is unable to find a fix. Seems to me like the TomTom update not only is disabling TomTom's ability to receive GPS signal but also google maps. Would be great to see if TomTom is looking into this or if I need to go ahead and do a fresh reinstall.
 
 
 
 
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06-30-2010, 05:04 AM
 
Same Problem here..with my 3Gs...after updating my iphone to ios4 and tomtom to V 1.4 i cant get a fix.

Someone got a solution.

Bacchus
 
 
 
 
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06-30-2010, 06:33 AM
 
Quote:
Originally Posted by cjovejo View Post
Google maps also does not have the ability to find a GPS signal. I unfortunately dont have the car kit but the car kit tool (app) is unable to find a fix. Seems to me like the TomTom update not only is disabling TomTom's ability to receive GPS signal but also google maps. Would be great to see if TomTom is looking into this or if I need to go ahead and do a fresh reinstall.
The car kit tool only gives information from the car kit. It doesn't even read anything from the internal GPS, so it isn't a good test. Unfortunately, I was unable to reproduce this on both a 3GS and a 4. If Maps can't get a signal, I'm not sure the issue is in the TomTom app.
 
 
 
 
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06-30-2010, 07:21 AM
 
(Original poster). So I called apple and the most one can do is a hard reset (don't restore from backup). This failed to resolve the problem. I'm pretty sure the TomTom 1.4 updated did something to the firmware because the GPS worked WITH iOS4 WITHOUT the 1.4 upgrade, albeit not as well as with the iOS3. Upon upgrading to the TomTom 1.4 the GPS stopped working on both TomTom and Google Maps. Upon restore still doesn't work. Apple said it's a hardware problem, but what are the chances that the hardware failed immediately upon a software change (TomTom 1.4 upgrade)? Only option now is to downgrade to iOS3 and see what happens, or wait an hour on hold for TomTom phone support and see if they have any better ideas.
 
 
 
 
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06-30-2010, 08:15 AM
 
It works fine with other Nav App (Mapquest, Google Map). Tomtom blamed Apple when i asked for help. Do not want to upgrade to 4G yet, waiting for Verizon next year. Tomtom please look into this GPS fix!!!!! Garmin is my backup now.
 
 
 
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