tt730 Deluxe - problem installing latest map guarantee!!! - TomTomForums.com

Tahlula · 07-09-2009, 02:33 PM

I just got a new TT730 Go Deluxe

and I used the "latest map guarantee" feature to download Western & Central Europe but it wont install and it's driving me nuts.

I bought a 4GB SDHC card, thinking that might solve the problem but still no joy.Can anyone advise please?????

Tahlula

**dhn** · 07-09-2009, 02:39 PM

What happens or doesn't happen when you say it won't install???

Tahlula · 07-09-2009, 02:41 PM

Hi,
I get an error report as follows:

ERROR: DesktopLib/InstallToDevice/GetInstallable/InvalidArchive2: Invalid archive: C:\Documents and Settings\ \My Documents\TomTom\HOME\Download\complete\map\Wester n___Central_Europe_2GB-2\Western_and_Central_Europe_2GB.zip
@ .\framework\InstallToDeviceThread.cpp(990)

in .\framework\InstallToDeviceThread.cpp:990
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:84
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1032
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:81
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:77
this._errorCallback(e);
4. chrome://tthome/content/logic/dllUtils.js:69
this._errorFatal(error);

Time: Thu, 09 Jul 2009 15:50:50 GMT

**dhn** · 07-09-2009, 02:50 PM

My initial thought is that the downloaded compressed .cab file is corrupt.

The default location on your computer to find it is here:

C:\Documents and Settings\yourname\My Documents\TomTom\HOME\Downloads\complete\map

Use Explorer to get to that location and right click on the .cab file. Do you have problems doing so?

A major reason for a corrupt download (from TomTom) is that the dl was via a wireless connection to the internet. If that's how you dl it, I would delete the corrupt cab file and try again with a directly connected computer.

Tahlula · 07-09-2009, 03:08 PM

can't find any downloads/ complete map file in the TomTom home 2 folder.
I don't have a wireless connection, my TT is docked to the computer.

Tahlula · 07-09-2009, 03:13 PM

Oops! I just found the cabinet file

what should I do now ???

**dhn** · 07-09-2009, 03:14 PM

Are you SURE you looked in the correct folder as I signified above?

Use Home to show items on my computer......

Does it show a map? If so, click 'more info' to see if it is indeed your updated map. If so, you were NOT looking in the correct folder .....

If it does NOT show the map.......

then try the download procedure again.