Hi,

I have just received my new TomTom 730 and can not get voice recognition function to work.

I have downloaded newest map, copied all cspeech_XXX.dat files to Western_and_Central_Europe_2GB folder, checked that asr folder contains support_asr.dat file containing only 1 without anything else, selected computer voice. Still VR is grayed out.

Any ideas on how can I make it working?

 

Are you sure one of the csspeech files is csspeech__NO.dat for Norway?

Have you selected Norway as the country to plan a route?

Have you selected a computer voice using the unit, not Home?

Have you tried a pin reset?

I'm going to attach the support file BUT rename it support_asr.dat

I had to call it support_asr.txt because of this Board's limitation on file types to attach. Overwrite your file in the asr folder with it.

Attached Files

support_asr.txt (1 Bytes, 12 views)

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TomTom 720--NA Map 840--WCE Map 840--NZ Map 835--App 8.351

 

Thanks a lot for fast responce!

Now I see the problem - in the map update I have downloaded today (v830.2305) there is no cspeech file for Norway (on device as it came there was only Sweden). When I select other contry - everything works. So, I just need to find file for Norway...

 

Well, I don't know how to tell you this.........

But I also have a Western_Europe (830) map and it does NOT appear to come with a csspeech.dat file for Norway either .....

You may be out of luck.....

In fact, have you selected a computer voice? I'm not even sure you can get text to speech for Norway! Hope i'm wrong.

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TomTom 720--NA Map 840--WCE Map 840--NZ Map 835--App 8.351

 

Indeed. As I can see from my Internet search, in earlier versions of W&CE map there were much more countries, including csspeech_NOR.dat. Perhaps, later versions started to grow over 2 GB space, so some smaller contries were sacrificed. I had hard time trying to fit all csspeech files on device when worked on that problem.

Well, anyway typing is more reliable way to enter address

 

Well, that's not the point.........

If you can somehow find the .dat file for Norway, you could remove the speech file for a country you aren't planning to visit soon.

I'd call support and see what they have to say since that model IS supposed to have TTS capabilities.

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TomTom 720--NA Map 840--WCE Map 840--NZ Map 835--App 8.351