I am frustrated.
I?m using Windows 7 as my operating system. Lifetime map updates! I have a fairly fast internet connection but it takes an hour and a quarter to (attempt to) download the update.
I?ve been attempting for quite a while (off and on) to download an updated map into my XXL540TM and receive the same error on every attempt. Upon your advice, I uninstalled the HOME application and eliminated the following directories before reinstalling the latest HOME application (downloaded from your site)-
?\AppData\Local\Tomtom\
?\AppData\Roaming\Tomtom\
?\Documents\Tomtom\
Strangely enough, all minor (small files) update on the device with NO problem.
The error I receive is below? consistently the same-_____________________________________________________________________________
ERROR: 2152398862/#http://download.tomtom.com/875/high...GqQg87gTQWl oY/ea6tAnXfDfmcI3H/6uzgn2kyP5UM=: Error from server: The connection to the TomTom server timed out.
The connection to the TomTom server timed out.
Error code: 2152398862 (NS_ERROR_NET_TIMEOUT)
URL: http://download.tomtom.com/875/high...bGqQg87gTQWl oY/ea6tAnXfDfmcI3H/6uzgn2kyP5UM=
Additional information: info = [object]
info.method = [string] GET
info.resumeOffset = [number] 0
info.resumeDownloadEnabled = [boolean] false
info.entityID = [string]
info.file = [string] C:\Users\Pauls\Documents\TomTom\HOME\Download\complete\map\USA__Canada___Mexico\USA_Canada_and_Mexico_P.zip
info.metaFile = [string] C:\Users\Pauls\Documents\TomTom\HOME\Download\temp\2667da3a9439b57b85fa8aeb2611bb38.tmp.meta
info.tempFile = [string] C:\Users\Pauls\Documents\TomTom\HOME\Download\temp\2667da3a9439b57b85fa8aeb2611bb38.tmp
Severity: 1105
Stack:
0. chrome://tthome/content/logic/netutil.js:77
return new ServerError(message, status, uri, undefined, additionalInfo);
1. chrome://tthome/content/logic/netutil.js:112
return NetUtil.exceptionForStatusCode(aStatus, aChannel.URI.spec, additionalInfo);
2. chrome://tthome/content/logic/downloader.js:363
exception = NetUtil.isRequestSuccess(this._channel, aStatus, this._getRequestInfo());
Time: Tue, 04 Oct 2011 20:23:34 GMT
____________________________________________________________________________
Unfortunately, No files ever post to the ?Documents\TomTom\HOME\Download\complete\map\ directory. So, using a manual install is out-of-the-question (I found instructions within the forum).
Is there a location (FTP perhaps) I can access to directly download the USA_Canada_and_Mexico_P.cab file? (and use the manual method to update my device).
I?m using Windows 7 as my operating system. Lifetime map updates! I have a fairly fast internet connection but it takes an hour and a quarter to (attempt to) download the update.
I?ve been attempting for quite a while (off and on) to download an updated map into my XXL540TM and receive the same error on every attempt. Upon your advice, I uninstalled the HOME application and eliminated the following directories before reinstalling the latest HOME application (downloaded from your site)-
?\AppData\Local\Tomtom\
?\AppData\Roaming\Tomtom\
?\Documents\Tomtom\
Strangely enough, all minor (small files) update on the device with NO problem.
The error I receive is below? consistently the same-_____________________________________________________________________________
ERROR: 2152398862/#http://download.tomtom.com/875/high...GqQg87gTQWl oY/ea6tAnXfDfmcI3H/6uzgn2kyP5UM=: Error from server: The connection to the TomTom server timed out.
The connection to the TomTom server timed out.
Error code: 2152398862 (NS_ERROR_NET_TIMEOUT)
URL: http://download.tomtom.com/875/high...bGqQg87gTQWl oY/ea6tAnXfDfmcI3H/6uzgn2kyP5UM=
Additional information: info = [object]
info.method = [string] GET
info.resumeOffset = [number] 0
info.resumeDownloadEnabled = [boolean] false
info.entityID = [string]
info.file = [string] C:\Users\Pauls\Documents\TomTom\HOME\Download\complete\map\USA__Canada___Mexico\USA_Canada_and_Mexico_P.zip
info.metaFile = [string] C:\Users\Pauls\Documents\TomTom\HOME\Download\temp\2667da3a9439b57b85fa8aeb2611bb38.tmp.meta
info.tempFile = [string] C:\Users\Pauls\Documents\TomTom\HOME\Download\temp\2667da3a9439b57b85fa8aeb2611bb38.tmp
Severity: 1105
Stack:
0. chrome://tthome/content/logic/netutil.js:77
return new ServerError(message, status, uri, undefined, additionalInfo);
1. chrome://tthome/content/logic/netutil.js:112
return NetUtil.exceptionForStatusCode(aStatus, aChannel.URI.spec, additionalInfo);
2. chrome://tthome/content/logic/downloader.js:363
exception = NetUtil.isRequestSuccess(this._channel, aStatus, this._getRequestInfo());
Time: Tue, 04 Oct 2011 20:23:34 GMT
____________________________________________________________________________
Unfortunately, No files ever post to the ?Documents\TomTom\HOME\Download\complete\map\ directory. So, using a manual install is out-of-the-question (I found instructions within the forum).
Is there a location (FTP perhaps) I can access to directly download the USA_Canada_and_Mexico_P.cab file? (and use the manual method to update my device).