W&C Europe 7.15 available now

Discussion in 'TomTom News & Announcements' started by d0ct0r, Feb 5, 2008.

  1. d0ct0r

    d0ct0r

    Joined:
    Feb 4, 2008
    Messages:
    5
    Location:
    Canada
    TomTom Model(s):
    GO 720
    Its Feb. 6. As soon as we have no more discount we have a new version of map which is 7.15. Sure, its Western Europe for now. But I hope we'll have the NA map v7.15 as well. Here is size for this particular map:

    TT920: 1927 MB
    TT720: 1676 MB

    So, no way to put TT920 map to TT720.
     
    d0ct0r, Feb 5, 2008
    #1
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  2. d0ct0r

    kichu1979

    Joined:
    Jan 29, 2008
    Messages:
    40
    US to follow later this week. For complete announce read here:

    http://www.yournav.com/content/n/418/
     
    kichu1979, Feb 6, 2008
    #2
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  3. d0ct0r

    TomTom920T

    Joined:
    Feb 10, 2008
    Messages:
    20
    I have a 920t the euro maps say an update is available, but I do not have enough space, should I just delete the existing euro maps from the device?
     
    TomTom920T, Feb 10, 2008
    #3
  4. d0ct0r

    baggss

    Joined:
    Jan 3, 2008
    Messages:
    181
    Location:
    Margaritaville
    TomTom Model(s):
    Go 720
    I can't believe anyone is surprised that new maps were released 1 day after the sale ended. DUH!

    On a side note, Are the prices listed on that link Euros, UK or what?
     
    baggss, Feb 10, 2008
    #4
  5. d0ct0r

    andyjstewart

    Joined:
    Apr 21, 2007
    Messages:
    114
    Location:
    Morin Heights
    TomTom Model(s):
    Go 920
    Euro Maps Size probs

    I tried deletingthe existing Euro maps, no difference. Still don't have enough space. I hope someone has an answer.
     
    andyjstewart, Feb 10, 2008
    #5
  6. d0ct0r

    TomTom920T

    Joined:
    Feb 10, 2008
    Messages:
    20
    Not enough free space

    Home software said I needed to free up 149mb so I deleted the euro maps, (all 1.6gb) tried to install after that and still got an error that I did not have enough free space.
     
    TomTom920T, Feb 10, 2008
    #6
  7. d0ct0r

    andyjstewart

    Joined:
    Apr 21, 2007
    Messages:
    114
    Location:
    Morin Heights
    TomTom Model(s):
    Go 920
    Not enough space

    That's where I'm at also. Tried deleting WE maps, then almost everything else I could think of with making the system useless, but no go, still not enough space.I'm afraid that by the time I get this figured out the Latest Map guaranty will have expired!
     
    andyjstewart, Feb 10, 2008
    #7
  8. d0ct0r

    TomTom920T

    Joined:
    Feb 10, 2008
    Messages:
    20
    Not enough free space

    I will call tomtom in the am and see what the fix is, then ill post here, unless someone beats me to it.
     
    TomTom920T, Feb 11, 2008
    #8
  9. d0ct0r

    TomTom920T

    Joined:
    Feb 10, 2008
    Messages:
    20
    I have been on the phone with tech support all day I mean all day from 10 am to 4:30 pm and I am still on hold with level 2. Anyway this is the procedure they had me do today.


    Fix 1 - Deleting
    1 - Delete All european maps,
    2 - Deleta Guam
    3 - Delete USA
    Download & Reinstall USA
    Download European maps
    Still got the same error

    Fix 2 - Format unit
    1- Completly format unit
    2 - Open home software
    3 - download only the go software ( I am missing all vocies etc)
    4 - download the maps

    Download and installed usa and europe, this time the euro map ended in error "NaN" Although the maps did seem to install. I can actuallty switch to the euro map now, but now I cant download any computer voices. The home software only shows non computer voices so this means no text to speech. Transferred me to level 2.

    Level 2 support fixes
    1 - Clean flash tool - didnt work
    2 - Uninstall home software, reboot, go to tomtom.com/home & reinstall
    This Didnt work.
    3 - Hard reset from the unit didnt work

    Final Fix - RMA
    They decided my unit was faulty, and needed to be replaced. Issued an RMA # and said after two weeks after I ship my unit I should be close to having the tomtom 920t back.

    Rma number comes, shows replace with 920, I was told to send ALL accessoies back with the unit, another call which leads me back to the fact that I am still on hold.

    Looks like I will not be buying anything from TOMTOM again. Unbelievable, at the start of the day I had a working unti, now I have a unit that is missing all factory features, voices & maps. The euro maps seems to have a problem after all, I get an error message stating "access error, unable to store map settings"

    I feel I should be compensated in some way by tomtom for all of this. At least some added time to the plus service, or something, but they feel I dont deserve it.
     
    TomTom920T, Feb 11, 2008
    #9
  10. d0ct0r

    andyjstewart

    Joined:
    Apr 21, 2007
    Messages:
    114
    Location:
    Morin Heights
    TomTom Model(s):
    Go 920
    Tech non-support

    That is a brutal story. If tech support suggested wacking it with a hammer, you would have had the same result in considerably less time.
    I think I will just leave well enough alone for the moment on my unit.
    Has anyone had any success downloading the new WE map on a 920?
     
    andyjstewart, Feb 12, 2008
    #10
  11. d0ct0r

    TomTom920T

    Joined:
    Feb 10, 2008
    Messages:
    20
    The store I purchased the unit took back the gps for a full refund. So now I am happy.
     
    TomTom920T, Feb 25, 2008
    #11
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