It looks like the USB port on my VIA1605 failed. Are those repairable? I have tried different computer and car charge cables, but the unit doesn't connect. Customer support said they couldn't help because the unit is out of warranty. Thank you
But have you tried the cable that did originally come with the 1605??
To help understand -- is there any chance that this unit has dropped from the windshield/dash with the cable connected? I've had a couple of units whose USB connectors starting getting loose because of this. What we don't know is if it's just cable/connector contact that is the problem, or whether the connector has started to separate from the board.
Is it just traffic that is the problem, or are you also not seeing any indication that the device is charging when connected?
When you are having this issue, look in the lower left corner of the screen. Do you see a little horizontal battery there or not? It will appear at the upper left of the leftmost gray 'tab' at the bottom of the screen. See below.
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