Unable to download map

[Makou]

I've bought a map of Southern African region but cannot download it as it doesn't appear in my update list in TomTom Home. Can anyone assist please?

 

[Pedro2NR]

Hello and welcome.
Did you use TomTom HOME to do this or their website?

I suggest to contact Support by phone:
1 866 486 6866 (available 8:30AM to 7:00PM EST Mon - Fri and 9:00AM to 5:00PM EST Saturdays)