tomtom 910 .blank white screen

[TT910]

My 910 shows white blank screen frequently whenever I connect to computer. Anyone aware of the issue? Is it wide spread issue with 910?

TT910

 

[Oscar Dk1]

Try a soft reset! Welcome to the clip club!:

http://www.tomtom.com/7134

It seems like it needs to refresh any updates received, so I guess it's a standard thing to happen

 

[Wiggums]

It happened to me once with a TomTom 910... soft reset didn't work and it turned out the unit was defective. I returned it for a new one. I was told it's more common than I think...

 

[Flt. Biggles]

It has happened to me when disconnecting from the computer. But if you disconnect using the disconnect icon in tomtom Home, bottom left corner and wait till the screen changes on the tomtom, it takes a few minutes it seems to fix the white screen and the need to reset.

 

[digital-flex]

Where you able to get this fixed? Did the soft reset help you?