When I plug my device into a rear USB slot My TomTom tells me that my device is up to date and quotes the Serial number but then when it connects to the net via MyTomTom I'm told that updates are available. The device then searches for updates, stops and a message appears on My TomTom saying that 'There is something wrong with your device. Try disconnecting and reconnecting it to your computer''.
I've tried this upteen times to no avail. I have the up to date app 11.037 (achieved with lots of input from you) but the Europe map is out of date, v865 which I know I need to update as I live in France and hence I have the 'radar' issues.
Any ideas why the device won't connect enough to start or offer the download?
If I need to contact TomTom can you give me their phone number etc - can't find it on the website.
I've tried this upteen times to no avail. I have the up to date app 11.037 (achieved with lots of input from you) but the Europe map is out of date, v865 which I know I need to update as I live in France and hence I have the 'radar' issues.
Any ideas why the device won't connect enough to start or offer the download?
If I need to contact TomTom can you give me their phone number etc - can't find it on the website.