- Joined
- May 27, 2016
- Messages
- 34
- Country
- TomTom Model(s)
- GO 5100
Received an email two days ago supposedly from TomTom. Senders address given as “(e-mail address removed).
The e-mail advised me I have a map update and includes a download button for the update.
The e-mail states that the “notification relates to the Map Update Service Subscription on your device”
Today rather than download from the e-mail I connected my GO 5100 and logged onto MyDriveConnect expecting a big map update for my Europe, UK & Ireland Map. In the event I only had one update of a few hundred bytes for a community map update!
This is my first portable sat nav and since buying it a month or so ago I have done several community updates and I believe a significant TomTom software update. None of these were prompted by any e-mail service from TomTom.
I expected that if there were map updates, community or TomTom “biggies”, then I would see them when logged onto MyDriveConnect, so I suspect that the e-mail may be a scam and have not clicked the e-mail download button.
Am I right to expect ALL updates, maps and software etc, to be available through MyDriveConnect and to regard this e-mail as a scam and avoid it?
The e-mail advised me I have a map update and includes a download button for the update.
The e-mail states that the “notification relates to the Map Update Service Subscription on your device”
Today rather than download from the e-mail I connected my GO 5100 and logged onto MyDriveConnect expecting a big map update for my Europe, UK & Ireland Map. In the event I only had one update of a few hundred bytes for a community map update!
This is my first portable sat nav and since buying it a month or so ago I have done several community updates and I believe a significant TomTom software update. None of these were prompted by any e-mail service from TomTom.
I expected that if there were map updates, community or TomTom “biggies”, then I would see them when logged onto MyDriveConnect, so I suspect that the e-mail may be a scam and have not clicked the e-mail download button.
Am I right to expect ALL updates, maps and software etc, to be available through MyDriveConnect and to regard this e-mail as a scam and avoid it?