Journey Planner error message

Joined
Feb 10, 2016
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
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One
I am getting an error message "There was a problem processing your request. Please try again" every time |I try to plan a route in TomTom Home using the Journey Planner. The software shows the route on the map but gives no other information.
 

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