Favorites restore question.

Discussion in 'General TomTom Discussion' started by paigecm, Mar 10, 2009.

  1. paigecm

    paigecm

    Joined:
    Dec 16, 2008
    Messages:
    5
    TomTom Model(s):
    720
    Well I just updated my firmware and map. Guess what? My favorites are gone. Can I get them back from my backed up location? If so what is that. Also my old map was just that old. Waiting for the non-stuttering version to come out. Will copying a file from an old map and overwriting it to a new map work? I appreciate any help I can get.
    paigecm, Mar 10, 2009
    #1
  2. paigecm

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    20,844
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; 2535 Non-LIVE: Via 1605
    Your custom settings are in a file called MapSettings.cfg which is stored in the specific map folder on your unit (and backup hopefully).

    It used to be a reasonably easy thing to simply copy the file from a backup to the new map folder and all your favourites, etc. were back.

    But, with the advent of firmware 8.3x, people have had problems in going that route. Many have found with the new maps (8.15 and now, 8.25), that their units would go into an endless loop of rebooting when they started up their tomtom's. The new firmware causes a new mapsettings.cfg file to be created and blowing away the older one, even if the rebooting doesn't happen for some.

    I have read but can't verify that if you connect to Home, create a new favourite with your old file copied over, then all your old settings do re-appear.

    You CAN try it and see.........

    -------------------------------------------------------------------
    Here's what worked for a member of a British forum:

    Deleted the new mapsettings.cfg file to see if it will start - it does.
    Put the old mapsettings.cfg back in and ran up home and it could read the old format file. deleted a favourite I didnt want. And yes it reboots with all the old settings now in the new version.


    ----------------------------------------------------------------------------
    Last edited: Mar 10, 2009
    dhn, Mar 10, 2009
    #2
  3. paigecm

    rpreuss

    Joined:
    Sep 29, 2008
    Messages:
    7
    Location:
    Succasunna, NJ USA
    TomTom Model(s):
    GO 930
    That worked fine for me. I did not even have to do the first step. I just shut down HOME, copied the mapsettings.cfg file over, restarted HOME and deleted a Favorite.

    Was a lot easier re-entering one favorite than all the missing ones.

    Sure don't know why TomTom can't do that for us after spending that much for a new map. :confused:
    rpreuss, Mar 11, 2009
    #3
  4. paigecm

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    20,844
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; 2535 Non-LIVE: Via 1605
    Thank you for the feedback. It'll help other members in the same situation.
    dhn, Mar 11, 2009
    #4
  5. paigecm

    doctormstein1

    Joined:
    Dec 4, 2007
    Messages:
    747
    Location:
    Holtsville, NY
    TomTom Model(s):
    2535M Live
    Well Favoites and kept in the NOrth American maps under a file called Mapsettings.cfg. You have to find a copy of your old North American maps double click to go into the tom tom folder. Click on NORth American Maps. And in this folder find mapsettings.cfg. right click on this file and left click and copy. Then go to the new downloaded North American Map Go into this folder and then right click and left click paste and overwrite file. Good luck
    doctormstein1, Mar 12, 2009
    #5
  6. paigecm

    Statman

    Joined:
    Jun 15, 2008
    Messages:
    145
    Location:
    Boulder & Santa Monica
    TomTom Model(s):
    GO 730
    Well I simply copied the file (Mapsettings.cfg) from my backup, started Home and modified one of the favorites. That gets you out of the re-boot loop.
    Statman, Mar 12, 2009
    #6
  7. paigecm

    Hippie459MN

    Joined:
    Oct 31, 2008
    Messages:
    76
    Location:
    Minnesota
    TomTom Model(s):
    720
    Wish I would have found this sooner. I lost all my setting like my home location and such and spent a half an hour redoing everything.

    I got stuck in the endless reboot loop but just deleted my config file and started over. :rolleyes:
    Hippie459MN, Mar 12, 2009
    #7
  8. paigecm

    RobertB

    Joined:
    Dec 31, 2008
    Messages:
    153
    Location:
    Big D
    TomTom Model(s):
    ONE 125
    My turn to try it. TomTom is pushing their quarterly updates, but I can't imagine they'll keep their customers happy by deleting their favorites and other settings every three months! I SO want Google to buy TomTom. :)

    * First, I did an "Explorer Backup" of my unit, giving me two backups today (one for the old map, one for the new map).

    * Then, I copied the MapSettings.cfg from my old backup to my unit. I knew I was copying the right one, because it was 16k instead of 3.15k.

    * I used Windows' "Safely remove hardware" function to unmount the unit. Like from my Linux box, that doesn't trigger the reboot like shutting down from Home does. When you close the connection between the unit and the PC by unmounting the drive, you just pull out the USB cable and the unit reboots.

    * My Favorites and Home settings were back where they were before! Hooray!

    I didn't end up with a reboot loop, and I didn't have to do any delete/re-add to get my favorites to show up. I suspect that by keeping HOME out of the loop, I may have prevented the glitches described before.

    I did just notice one thing, though. My unit is a ONE, not a GO. Perhaps the mods could sticky this thread in a more generic location -- or is it already there and I missed it?
    RobertB, Mar 13, 2009
    #8
  9. paigecm

    pianoCM

    Joined:
    Jun 20, 2008
    Messages:
    578
    Location:
    Lowell, MA
    TomTom Model(s):
    GO920
    Maybe I was a litle more lucky than you guys, I did copy the config. file over and it just simply works, HOWEVER, I spotted a few of them were gone, weird, ehhh but I re-entered again, won't take long.
    pianoCM, Mar 16, 2009
    #9
  10. paigecm

    opel70

    Joined:
    May 23, 2008
    Messages:
    19
    What do you mean by "Started Home and modified one of my favorites"? I have a 920 and I don't see any way to edit my favorites from TomTom Home. I'm running 2.6.1.
    opel70, Mar 22, 2009
    #10
  11. paigecm

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    20,844
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; 2535 Non-LIVE: Via 1605
    Preference-->Manage Favourites (page 2 of preference screen)
    dhn, Mar 22, 2009
    #11
  12. paigecm

    opel70

    Joined:
    May 23, 2008
    Messages:
    19
    And by "Started Home", did that mean to manage the favorites using the "Operate My Go" feature of TomTom Home?
    opel70, Mar 22, 2009
    #12
  13. paigecm

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    20,844
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; 2535 Non-LIVE: Via 1605
    Yes, that's what I was referring to.
    dhn, Mar 22, 2009
    #13
  14. paigecm

    opel70

    Joined:
    May 23, 2008
    Messages:
    19
    Thanks for the clarification. I just wanted to be sure before trying to get a Windows XP system up and running. Since I'm running Linux and Windows 2000 at home I don't have ready access to a PC that runs "Operate My Go" successfully. Now that I have connected to an XP PC, it ran fine. I was able to "Rename" one of my favorites (and just renamed it back), and that eliminated the continual rebooting.

    Thanks again.
    opel70, Mar 23, 2009
    #14
  15. paigecm

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    20,844
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; 2535 Non-LIVE: Via 1605
    Appreciate the feedback, Opel70. Thanks.........
    dhn, Mar 23, 2009
    #15
  16. paigecm

    kenok

    Joined:
    May 22, 2009
    Messages:
    1
    I would like to says thanks for your help. I have a 940 Live and after copying my mapsettings.cfg file across after today's map update it went into a loop. I followed your instructions to go into Home and use "operate my go" to delete a favourite. I then disconnected and it started up as normal.

    Thanks again.
    kenok, May 22, 2009
    #16
  17. paigecm

    Paleogirl2003

    Joined:
    Feb 25, 2008
    Messages:
    5
    Location:
    Holland, PA
    TomTom Model(s):
    ONE 3rd Ed.
    Docked my ONE 3rd Ed, but DID NOT connect to home. Opened the TomTom in Windows Explorer, copied and pasted my old MapSettings.cfg onto the TomTom, thereby replacing the old file. Used "Safely Remove Hardware" to disconnect the TomTom the proper way, then unplugged the usb cord. Upon reboot, all was restored and I did not need to edit any of the favorites. I did not have an infinite reboot.
    Paleogirl2003, Jun 11, 2009
    #17
  18. paigecm

    RobertB

    Joined:
    Dec 31, 2008
    Messages:
    153
    Location:
    Big D
    TomTom Model(s):
    ONE 125
    I was so happy a few months ago... the deleted-favorites glitch went away. I upgraded my map (using the subscription that I paid for), and my favorites were not deleted.

    I figured the same thing would happen this time. WRONG. The unit went back home to 42nd Street in NYC, and all the favorites were blown away.

    Lucky for me, I know to do a full low-level file backup before upgrading maps. I was able to restore my favorites again using the method from this thread.

    But all in all, I'm glad I bought a Magellan GPS for my daughter's birthday. I like hacking my unit, but for someone who just wants to get from point A to point B, how can I recommend a unit that loses its mind when you *pay* for a map upgrade?
    RobertB, Nov 30, 2009
    #18
  19. paigecm

    Hippie459MN

    Joined:
    Oct 31, 2008
    Messages:
    76
    Location:
    Minnesota
    TomTom Model(s):
    720
    I havent had that problem myself. I am on the latest maps and only that one time did I have to reset all my settings and favorites. maybe I just got lucky. :)
    Hippie459MN, Nov 30, 2009
    #19
  20. paigecm

    mvl Moderator

    Joined:
    Dec 19, 2008
    Messages:
    5,291
    Location:
    Boston, MA, USA
    TomTom Model(s):
    GO 2535 LIVE, GO 1535 LIVE, GO 740 LIVE, Go 930
    Tomtom tried our method of retaining favorites (copying mapsettings.cfg) a month ago in an earlier version of HOME, but there were ton's of complaints on this forum and others because of favorites-restore-induced rebooting (see this fix). I assume Tomtom call centers were flooded with issues, so they decided to pull the "copy mapsettings.cfg" fix soon after in the next HOME release.

    They now changed to a new client-based favorites retention process, however that process is only available on the 9.022 application, and it's not yet available for your One 125 (don't know if it ever will be). So far 9.022 is only available on the 140, 340, and european x50 models.
    mvl, Dec 3, 2009
    #20

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