Hi guys, more issues after an update. Thought I'd brave an update as it's been a while, what a mistake that was.
I now have a 6100 that just displays the "no maps installed" screen and nothing else. Cannot access the menu for a hard reset (I've tried the button till the BIOS style screen displays, not sure if that is the same as a hard reset though). Mydrive says it's all up to date but with a corrupt map. I've tried clearing the cache and re-downloading (and tried the repair option) the map but always the same result, goes through the motions updating the unit but then says some of your items did not install correctly (update failed- please go to Mydrive connect and try again). Currently I'm just going round in circles.
I've been in contact with TomTom support for the last 48hrs but they don't seem to have any answers.
Is it because I use Windows 10 Pro? I also tried it on my laptop that still runs Win 7 but got the same result....
Any help much appreciated as I use it (or at used to) every day as a professional driver and it is much missed.
Regards to you all.
I now have a 6100 that just displays the "no maps installed" screen and nothing else. Cannot access the menu for a hard reset (I've tried the button till the BIOS style screen displays, not sure if that is the same as a hard reset though). Mydrive says it's all up to date but with a corrupt map. I've tried clearing the cache and re-downloading (and tried the repair option) the map but always the same result, goes through the motions updating the unit but then says some of your items did not install correctly (update failed- please go to Mydrive connect and try again). Currently I'm just going round in circles.
I've been in contact with TomTom support for the last 48hrs but they don't seem to have any answers.
Is it because I use Windows 10 Pro? I also tried it on my laptop that still runs Win 7 but got the same result....
Any help much appreciated as I use it (or at used to) every day as a professional driver and it is much missed.
Regards to you all.