Really frustrated with this situation.Attempted to update my Start 25 following receipt of Tomtom's MANDATORY UPDATE email which seemed to make sense as I had been having problems with getting a GPS signal.
Update seemed to be going Ok until after a couple of hours a 'problem' terminated the update. On switching my device back on got the dreaded 'NO MAPS FOUND' and asked to install map via Tomtom. So reconnected my device to My Tomtom and that tells me my device is up to date with 3.8gb memory used up (original maps?) and 163mb left but still attempts to download something ( presume updated map?) and this ends with a problem after a while because I am guessing there is not enough memory to do it.
Have tried the reset option multiple times, no luck. Looked at all the forums but no use as cannot access anything on my device it's just stuck on the No Maps screen. Did access the technical data screen once while resetting but now this seems to have disappeared. Have also emptied the cache as per forum suggestions and have been trying the customer service number but keep giving up after a long time listening to mindless noise. I am not a techie and I do not have my map backed up on my pc.
So I need to know IS THERE ANYBODY OUT THERE who can make a sensible suggestion?
.
Update seemed to be going Ok until after a couple of hours a 'problem' terminated the update. On switching my device back on got the dreaded 'NO MAPS FOUND' and asked to install map via Tomtom. So reconnected my device to My Tomtom and that tells me my device is up to date with 3.8gb memory used up (original maps?) and 163mb left but still attempts to download something ( presume updated map?) and this ends with a problem after a while because I am guessing there is not enough memory to do it.
Have tried the reset option multiple times, no luck. Looked at all the forums but no use as cannot access anything on my device it's just stuck on the No Maps screen. Did access the technical data screen once while resetting but now this seems to have disappeared. Have also emptied the cache as per forum suggestions and have been trying the customer service number but keep giving up after a long time listening to mindless noise. I am not a techie and I do not have my map backed up on my pc.
So I need to know IS THERE ANYBODY OUT THERE who can make a sensible suggestion?
.