TomTom Forums


Reply
Thread Tools Display Modes

tomtom car kit not working?

 
TomTom User
Join Date: Oct 2010
Posts: 1
 
      10-06-2010, 11:16 PM
just bought a tomtom car kit for my iphone 3gs with latest firmware and it looks like kit is faulty but maybe someone went through this before.
so i connect the kit to car lighter socket, put the iphone in it, the iphone charges but when i go to bluetooth it never finds the kit.
i pressed the volume button on the kit for 8 seconds to reset it and i hear a beep but still not showing up.
other devices can see and connect to my iphone so i know its not that. i've also tried other devices to see the kit but none of them do.
i've downloaded the tomtom car kit app from itunes and that says its not connected even when the phone is. what's going on?
at the moment i have the worlds most expensive charger
 
Reply With Quote
 
 
 
 
TomTom User
Join Date: Oct 2010
Posts: 2
 
      10-28-2010, 01:17 PM
I have the same issue,

Had a 3G running 3.1.2. Had enough of the apps telling me i could only update them running ios 4+ so i upgraded to IOS4.1 and now not only does my TomTom Car kit no longer pair. It also causes my 3G phone to crash all the apps i try to open while its docked. Once removed they go back to opening just fine.

ie; Settings, Google Maps and even TomTom.

I have cleared the pairing by holding in the volume till it beeps on the dock, and removed the pair in my phone. When i scan for bluetooth It won't even find it anymore.

Phone charges fine in the dock, so its not a power issue.

I am also running tomtom 1.5 which seems to work fine (bar the poor gps reception) when undocked.
 
Reply With Quote
 
 
 
 
TomTom User
Join Date: Oct 2010
Posts: 2
 
      10-30-2010, 01:53 PM
So after exhaustive testing and configuring, and google scouring i rolled back my Iphone to the FW 3.1.3, reinstalled TomTomAUS 1.5 and now my iPhone can once again, find the TomTom dock, open applications while in the dock, and has a decent GPS fix once again.

I guess theirs an issue with IOS 4.1, the 3G firmware and the new Update 1.5.
God only knows what.
 
Reply With Quote
 
TomTom User
Join Date: Dec 2010
Posts: 1
 
      12-30-2010, 01:42 PM
I just received the carkit, and had previously installed the free carkit tool. I have a brandnew iPhone4.

- charging works
- audio playback of MP3's through the carstereo works
- voice instructions through the carkit doesn't work (volume control on the carkit has no effect)
- carkit tool says 'not docked'
- bluetooth connection does not work. It keeps searching but never finds it. Resetting (pushing the carkit volume button until the beep doesn't hel)

Rebooting the phone, reinstalling the tool, with or without power from the car, nothing helps.

Basically: I have a 99euros charger ...
 
Reply With Quote
 
TomTom User
davidalan99's Avatar
Join Date: Jan 2007
Location: Baltimore MD
Posts: 193
TomTom(s): 740 Live (not Used), Iphone 4 with TomTom & Navigon and TomTom Car Kit (not used)
 
      12-30-2010, 05:17 PM
Quote:
Originally Posted by Jan De Wever View Post
I just received the carkit, and had previously installed the free carkit tool. I have a brandnew iPhone4.

- charging works
- audio playback of MP3's through the carstereo works
- voice instructions through the carkit doesn't work (volume control on the carkit has no effect)
- carkit tool says 'not docked'
- bluetooth connection does not work. It keeps searching but never finds it. Resetting (pushing the carkit volume button until the beep doesn't hel)

Rebooting the phone, reinstalling the tool, with or without power from the car, nothing helps.

Basically: I have a 99euros charger ...
first try and see if the Kit is working
Are you getting a fix?
Try an audio cord from the car kit to the radio and confirm the radio switch is on
If no audio this way try from the iPhone direct to the aux in on the radio?

go settings then blue tooth and see if the car kit is listed

The iPhone will only pair with one source (while in the car kit), if the unit is paired to the radio, then delete that and then try and pair with the car kit

 

Current Iphone 4 with TomTom
TomTom 920 930 740 Live (not used) TomTom Car Kit (not used)
Baltimore MD USA
 
Reply With Quote
 
TomTom User
Join Date: Jan 2011
Posts: 1
 
      01-15-2011, 11:07 PM
Turn on bluetooth on your phone before docking it in the cradle, as otherwise it will not 'find' the dock.

Sometimes my unit seems to get confused as to whether it should output audio through the car kit internal speaker or through the headphone jack. This is true even when music play back fine. Try pulling out the audio cable from the dock and reinserting it again with the app running. Also check that you haven't knocked the mute switch on your phone!
 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Car kit speaker not working with tomtom iPhone app marcsydney Mobile Navigation 1 01-04-2012 09:53 PM
iPhone 4 car kit does not work HELP tomtomiphone Mobile Navigation 5 05-25-2011 11:03 AM
Tomtom car kit for Iphone - accessory not made for Iphone error macak2035 Mobile Navigation 11 12-08-2010 03:00 AM
iPad Wifi with TomTom Car kit running TomTom App Pedro2NR Mobile Navigation 5 06-17-2010 11:20 AM
TomTom Car Connect Kit daljeeper General TomTom Discussion 2 04-19-2007 10:20 PM


All times are GMT +1. The time now is 04:48 PM.


Welcome!
Welcome to the TomTom Forums
 

Advertisment
 


Latest Threads
XXL 540 or XXL 550
agardk (Today, 03:14 PM)

TomTom XL Touchscreen not responding
mhstallings (Today, 01:15 AM)

New one from the deep blue
Skyblaster (Yesterday, 11:05 AM)

Pro7100truck help
DriverDan (Yesterday, 11:00 AM)

1535TM questions
feejo (Yesterday, 03:24 AM)