Home will not install on XP

Try uninstalling Home and reinstalling.

problem is, it's not actually installed. the .exe file is there in the folder where I saved it, but when I double-click it to run the install, nothing happens. i have deleted the file and re-downloaded it (a couple of times now, wonder if that's making it worse...)

The file should be located here: "C:\Program Files\TomTom HOME 2\TomTomHOME.exe"

See where it is in yours.

in my C:\ Program Files folder, there is no TomTom folder at all. WHen I downloaded the file from the TomTom website, I saved it to a generic folder on the C drive where I dump all downloaded .exe files. then when I run them, they generally create a folder for themselves wherever they want. should I create a folder in Program Files called "TomTom HOME 2" and move the .exe file there? (somehow I don't think that's it...)

Goto this link and move to post#5.

You'll find a link there to version 2.2 of Home. Try installing that and then see if you get the update to 2.5.

Ah!! Depending on whether or not dhn's suggestion works, you might try downloading the file from TomTom to your desktop... at least you can try that. My suspicion is that the folder you save exe files to may be 'downstream' from 'program files' directory. The programmers at TomTom aren't the best ... as we've seen with recent firmware releases. They may not have written the code just right on where to install things.

Just a thought. But hopefully installing an older vers first... then let it upgrade to the latest will work for you.

Hope this helps.

w00t! yeah, that did the trick. thnx a bunch! and yes, it automatically updated to 2.5!

sweeeeeeeet...

--rick

FORGET ABOUT WHATEVER YOU READ IN THIS POST, I had the same problem and I tried several things. I even contacted TOMTOM directly and they said install the latest version, they doesnt even know what is the solution. The solution is Microsoft .NET Framework. Your computer should have .NET installed before you can execute the TTHome setup. Download it from here http://www.microsoft.com/NET Install it, restart your computer and try again.

Thanks for your feedback and am glad that solution worked for you; however, as you can see, others got it to work without the framework dl and install.

I had this same problem on my mom's PC -- download and run, but nothing happens. But at work, no problem at all -- download, run, installation screen immediately appears.

I'm pretty sure that "saud" is right -- that it's an issue with the Microsoft .NET Framework. I program in .NET, so obviously I had everything installed here. I don't think she's had anything installed on her PC that would require the .NET Framework.

It also makes sense that some people would report that it works without specifically going out to install .NET. If you installed something in the past that installed the .NET Framework, you're all set. And I would assume that if 2.2 doesn't use .NET, but 2.5 does, then the 2.2->2.5 upgrade would include a .NET Framework installation as part of its process (again, without you doing anything special).

I'm just glad to know what's going on! Thanks!