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View Poll Results: Did TomTom Home's Latest Map Guarantee Work?
Yes, it worked for me - 52.56%
41
No, it said I had the latest map but I didn't - 43.59%
34
I didn't see the "Use Latest Map Guarantee" option - 2.56%
2
I didn't know about it or found out too late - 1.28%
1
Voters: 78. You may not vote on this poll

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Did the Latest Map Guarantee work for you?
 
 
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fotyfoe is an unknown quantity at this point
 
Join Date: Dec 2009
Posts: 24
12-08-2009, 08:31 AM
 
It did not work for me! I bought the xl325se at Wally world on Black Friday. When I use the LMG menu in Home, it says I have the most current map. But my device says map is 835.2423. I thought the newest map is 840.xx? Any help anyone?
 
 
 
 
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Join Date: Oct 2007
Location: Toronto Canada
Posts: 11,798
12-08-2009, 08:43 AM
 
Make sure you have the latest application for your unit. Connect to Home and see if you get an advisory that a newer app is available

Call support at 866-486-6866 and let them know LMG is not working for you. Unfortunately ( ), they are well used to this type of call.
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12-08-2009, 09:11 AM
 
dhn, what do you mean by the latest application? Are you talking about the latest version of Home? If so, how do you tell?
 
 
 
 
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Join Date: Oct 2007
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12-08-2009, 09:15 AM
 
No, the latest firmware for your unit. If you don't have the latest, Home will offer it to you. Or should.
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Join Date: Dec 2009
Posts: 8
12-11-2009, 02:54 PM
 
Quote:
Originally Posted by dhn View Post
No, the latest firmware for your unit. If you don't have the latest, Home will offer it to you. Or should.
It doesn't offer it and based on others here posting a newer version and the CS rep saying I had the latest has me now worried. Mine is App 8.082 (9667/090715) OS: 316116...
 
 
 
 
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Join Date: Dec 2008
Location: Boston, MA, USA
Posts: 3,353
12-14-2009, 06:12 PM
 
Quote:
Originally Posted by Dark_Wizard View Post
It doesn't offer it and based on others here posting a newer version and the CS rep saying I had the latest has me now worried. Mine is App 8.082 (9667/090715) OS: 316116...
Call back for a different rep, that rep was incorrect - latest map is 840. Whether map 840 works without bricking a 325SE is another story...
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Current Tomtoms:

GO 740 app 9.054 (weekdays)
Map North America 2GB 850 + full POI + map subscription
+ LIVE services

GO 930 app 8.302 (weekends)
Map North America 850 + map subscription
Map WCE_2GB 825
+ PLUS traffic + Fuel prices + free safety cameras

HOME 2.7.4.1962 - WinXPproSP3

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Go 720, Go 510, One Limited Edition, One 2nd edition (all sold)
 
 
 
 
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Join Date: Nov 2009
Posts: 25
12-14-2009, 08:18 PM
 
The Latest Map Guarantee worked for me when I did it. My TomTom XXL 540S came with map version 835.2419 and updated to 840.2568. The download and install process was painfully slow however it took around 6 hrs. I ended up going to sleep and waking up later when it was done. This is on basic DSL service. Good thing I don't have dial-up anymore or else it would still be downloading.
 
 
 
 
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Join Date: Oct 2009
Location: Tampa, FL
Posts: 30
12-23-2009, 05:05 AM
 
On my second TT GO 740 and it did not work again. TT home is a piece of junk
 
 
 
 
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Join Date: Oct 2007
Location: Toronto Canada
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12-23-2009, 05:09 AM
 
Can't argue that............

What is happening -- or not happening -- when you try for the LMG?
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Join Date: Mar 2008
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12-23-2009, 06:21 AM
 
Quote:
Originally Posted by nealh View Post
On my second TT GO 740 and it did not work again. TT home is a piece of junk
Neal, did you have to replace your 740, or you bought an additional one?
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